March 2024 by Chris Schofield
Postman didn't have address label they hadn't been printed at the depot. 4 weeks on parcel still hasn't been received. Would not use again
January 2024 by Sheila Phillips
Useless shut
January 2024 by David Vanston
Apparently attempted delivery to a manned 24 hour office saying noone was in, left no card. Absolute joke. A day after the date requested
December 2023 by Di Guzik
Not even opened for the reduced hours. Blame RM owners about this. They want to close all these places, profit first!
November 2023 by Go The Team
Not very helpful
September 2023 by Ann-Louise Robson
Changed opening times but not advertised anywhere except on the door. Card I received didn't have opening times and website had old times on.
September 2023 by Joseph Rogers-Elliott
Not hard to change the timings online and not very accessible for people that work 6 days a week
August 2023 by Dan Tigem
Saturday online opening time is till 13:00, on the note till 14:00 but in fact closed at 12.Absolutely wrong timing.Remember on Sunday closed all day. Monday open 8-10am
August 2023 by Tabitha Boydell
The guys here can't do enough for their customers. Always go out of their way to be helpful to me. Thanks again.
July 2023 by Fred Bloggs
These RM goons have lost 3 out of 4 parcels in the last 2 months that got sent back to the main depot next to the railway station in Preston. Got cards through the door saying each parcel had been taken back to this depot after 2 unsuccessful delivery attempts, went to pick them up and can't find them! Thing is, until recently undelivered parcels went to a local post office where I could pick them up no problem, the sensible people there always had the parcel. Now I have to go all the way into the horrible city centre in the vague hope that the parcel will still be there. I think this firm needs a good shakeup to join the modern times, its far less hassle with other couriers. Thats why I NEVER use RM services to send anything but unfortunately when people buy things they are at the mercy of this outfit if the seller foolishly decides to use them. Poor. In fact, they don't even deserve 1 star.
June 2023 by Jawanza Ipyana
Left a red card. With no ref number so I can't rearrange the delivery, no number to call directly and the number on the card hangs up because I don't have a ref number
May 2023 by francis
Easy to pick up parcels I missed at home. Plenty of parking.
April 2023 by Bev Mcmullan
Have a ring doorbell, postman?s completely ignored me and stood there righting a card out. Literally shouting at him to put in the safe place and can quiet clearly hear me speaking on the video playback! Didn?t even write on the card any ref no or details of where or what he was doing with it. Have now waited 45 minutes and counting on the phone waiting to speak to someone on the 03457 number and still no answer. Absolute joke! It?s s chilled item which is now probably ruined due to incompetent people not doing their jobs! How the Royal Mail is still in business I will never know. The mind boggles! Congratulations you have hit an all time new low ?
April 2023 by Kat Hodson
Friendly and smiling great service.Entrace bit scruffy not sure if refurbishing /decorating.
February 2023 by Alison Allton
Absolutely fuming , a parcel they couldn't deliver last Friday, because I wasn't at home, was booked for redelivery for today my day off . I have waited in all day for this , its now nearly 4pm . A post van has just been and gone , nothing !! I've just been to my front door and my package fell at my feet , they didn't even knock on the door!!! Why could they not have done that on Friday instead of me having to waste my day off sitting waiting for it , I am so angry , bloody joke of a service