September 2025 by Alice F
Was a 3 star review now 1?
Bought a membership here based on some of the reviews below.
Never seen such an untidy gym where members aren?t kept to account - pure disrespect for the gym and others.
Lots of racks empty with random dumbbells lying around in various parts of the gym. Plates everywhere.
I?ll be looking at alternative gyms
Overall disappointing to see
Staff very friendly otherwise!
Update: tried to email pure gym no response - last straw here was being stared at and being to made to feel so uncomfortable here. Won?t be returning. 10/10 wouldn?t recommend - spend your money elsewhere
September 2025 by Mariya Johnson
Samir Furqan is a wonderful personal trainer. I had wonderful sessions with him. Very insightful.
September 2025 by Kay
I love the use of my PureGym membership as I travel a lot so can use the gym wherever I am. Preston is definitely the smallest I?ve been to so most crowded but is a good gym and the staff are great. My favourite part about Preston PureGym is training with my PT Zoe!
When going later in the evening or night I often find myself locked outside of the automatic doors until someone comes out of the gym ? And late nights are a free for all with people walking around vaping inside, weights and wet paper towels just lying around everywhere.
September 2025 by Juhwan Kim
Great gym, amazing staff
September 2025 by Joanna Blagden
Always clean and the staff are super friendly -- for a great price too! Zoë is absolutely great and has really helped me improve my strength & overall fitness. I would definitely recommend her & the gym! If you've not worked out in a longggg time (it was years for me lol) then this is the place to regain your confidence!
March 2024 by Arpit Chopra
Great gym with lots of equipment and machines. Only thing is the free weights aren?t re-racked properly, but all in all great 24hr gym with lovely staff.
March 2024 by L R
Bit on the chocca side, but worth the money.
February 2024 by Dynamic Gamer
Good gym, great staff
February 2024 by Sherrie Ginger
It was really good and I enjoy going haven?t been able to attend any classes but great gym!
February 2024 by Michael B
Water machine I pay extra for, hardly ever works, gym completely over crowded till after 8pm, either needs more equipment, and more facilities, or limiting on the number of peopleIn at one time, no staff at nights to man the place, can?t tell me they can?t afford night staff massive chain, weights all over the place. Been a member at this gym since it was first ever opened, wow it?s gone totally down hill.
February 2024 by Ati Chaudhary
"I'm seriously frustrated with this gym ? paying a premium, and it's a total disaster. It's filthy, no water anywhere because they randomly shut off the water machines. The manager's clueless, telling me to grab water from the toilet. It's disgusting and downright infuriating ? they need to fix this mess ASAP."
February 2024 by Ali asim Kiani
The gym in Preston is extremely unclean, possibly the dirtiest. The drinking water dispenser has been broken for months despite paying for a premium membership, and the staff have inexplicably turned it off. Unfortunately, the only alternative for water is the restroom, which is unsanitary and disturbing. The lack of visible management is evident, as trainers are often engaged in casual conversations rather than overseeing operations. After three years, I've decided this will be my last month at this unsatisfactory gym.
February 2024 by Chris A
Been a member at this gym a very long time and never had any issuesEve the gym manger is approachable and always takes time to come over and speak
January 2024 by Rebecca Moyle
Simply love a nice clean well maintained gym, thanks guys the staff hear are the best, always happy to help, can be busy but we'll worth it
January 2024 by Brendan Moyle
Large and accessible gym with plenty of machines and free weights. The staff are helpful, efficient and approachable. Even at the busy times there is plenty of space and you don't usually have to wait long for equipment. I only have a couple of niggles: The lockers need padlocks but a lot of people leave them unlocked, which is annoying as you have to open every one to find one free. Another thing is that the free weights are put back in the wrong places, and because there are so many of them it makes it difficult to find them. Fix these two issues and I'll make it 5 stars instead of 4.
