August 2025 by Damien Greenwood
Always go 4 both my gecko food and pythons ?
August 2025 by Cameron Lester
NEVER have anything we need.
Reptile section is pathetically stocked.
The live insects die quicker than any other store I?ve purchased from.
The cat food we need has been shown to be ?available in store? on the 3rd Aug?then the 6th?9th?12th etc.
It?s been 2 weeks, the date just keeps changing?
August 2025 by Christopher Wilson
Still using a 0845 number which charges! Please change this as I shouldn't have to be charged when ringing the vets.
August 2025 by Dave Hourigan
My dog says sorry for stealing some pick and mix but thanks as it was delicious
July 2025 by Jenny Clarkson
Fab store
July 2025 by Przemyslaw Organowski
Did you employ any qualified vets, or is your staff purely focused on sales?
This was the second time a woman?who I believe is supposed to be a vet?tried to sell me expensive painkillers for my elderly dog without properly addressing his actual condition. She pushed a £50/month painkiller, despite me telling her he was already on pain relief. She didn?t seem interested in understanding that.
Today was the final straw.
My 13-year-old dog had difficulty breathing, was vomiting, lethargic, and not eating. My daughter booked an emergency visit. The first thing we were asked was whether he was on any medications. When I said yes, the staff member immediately suggested he needed another painkiller for his legs?when we had come in for his breathing.
We clearly said his legs were not the issue, but she still checked them anyway. She eventually listened to his breathing and said he might need a lung scan?but not today?and that it would cost around £1000. When I asked whether lungs could cause vomiting, she changed the subject and said it could be kidney-related due to his existing painkillers.
So in the same visit, this person suggested both giving more painkillers and then blaming those painkillers for kidney issues. When she saw I was upset, she casually said, ?Well, we could try putting him on oxygen.?
I walked out and complained at reception. The receptionist simply told me the staff recommended additional tests (for £1000), and I still had to pay £83 for the visit.
July 2025 by Linto Lonachan
Nice and well maintained. Have all the items available most of the time .
July 2025 by Pete Simpson
Very good staff
July 2025 by Ayad Al-Moslih
I always visited this place for all types of birds food. I found it the best quality among commercially available bird foods. I also noticed the wide varieties of all other pets needs here. Staff are always nice and helpful.
June 2025 by Lee S
Friendly helpfull staff
May 2025 by louise marshall
Super friendly and helpful staff, our bulldog loves visiting!
May 2025 by karl Mills
Great staff lots of stock for all pets and good information for pets needs
May 2025 by Chris
WARNING - Do not call this store using the 0845 number shown on Google. This number charges you, whereas other stores are 0345 or local numbers which are usually free. There is no warning.
April 2025 by Si Fraser
Parking at this location isn't the best. The store staff were friendly. I was able to find what I wanted quite quickly and staff quickly opened another register when needed.
April 2025 by Ricky Sands
Above and beyond
