August 2025 by Julie Gornall
Shout out to Mariam who helped my brother and I today sort out a new SIM after his was scammed. She was really helpful, reassuring and easy to deal with, made the whole experience must easier. Thank you!
June 2025 by Rachel Crossley
My partner and I visited the Preston Store where James the store manager greeted us. My partner has been having problems with the connectivity and wasn?t getting much help from head office. James was superb, nothing was too much trouble for him. He was amazing! We left the store happy and everything sorted. James is a credit to the company and I would recommend the store to my friends and family! Thanks James!
June 2025 by Sebastian Dijk
They are very customer care, love it.
April 2025 by B Parkie
Called up as needed headphones urgently and they found the last pair for me and kept them until I could get into store later today. Lovely staff and so so helpful. Can?t thank them enough as I?m lost without my headphones!
March 2025 by ThatVMike
Dear o2 please fire the people that keep spam calling me to get a new contract and invest that money into fixing the signal. I would consider getting a new contract if you didn't have the worse signal out there.
October 2024 by Day to day Reviews
If you live in Preston, don?t ever sign up to O2 really bad signal especially Blackpool and all the surrounding area customer service is it okay though? Stuff here tried to help but not they can do
September 2024 by Carl Robinson
Same experience as last no help about fraudulent activity
April 2024 by Chris King
Called them up with a query that only they could answer and they cut me off. When I tried to call back they wouldn't answer
Edit - what a terrible auto response on here too
March 2024 by TheExpertCo2
Called them up with a query that only they could answer and they cut me off. When I tried to call back they wouldn't answerEdit - what a terrible auto response on here too
January 2024 by saiji devabh
This people working here are absurd and delusional. They Think international people dont deserve to buy a phone in contract and refuse to sell any. why do you expect most international people to speak and act like british? remember there are 67 million british and more than 8 billion people in this world that are not british...dont expect everyone to speak english and act like a british person unless you are foolish and delusional. i could get the phone i wanted from manchester. so how am i worthy to have that in manchester but not in this shop in preston when i live in preston? so its the people working here that have a chip on the shoulder.
December 2023 by Jasper Devine
Got the impression that all they wanted was to sell you a phone, not listening to the scam problems we had!!!.
November 2023 by wayne walsh
Fantastic helpful staff
November 2023 by Marius Liebus
Good and helpful service ??
October 2023 by Moxy56
Went in today the person I saw was not in the least interested when I said I don?t need an upgrade , she made feel I was a waste of her time. Will defiantly not be going again
October 2023 by Jithin Raj
Very bad, they are not providing phones for foreigners. When we went for Samsung phone they told as we have to live in uk for at least 3 years.
