January 2024 by John Douglas
I hope they survive being located opposite a great photography shop.Surely a different location would be a bit of a charm.
December 2023 by Carla Povedano Horcajada
Used to be our family?s favourite shop for the quality however the customer service has gone down badly, in past three months I went 5 times to get passport size photos at different dates and times and guess what the staff said same thing every time the camera is on charge come back in 30 minutes, do you believe that??? If it was me running the shop the camera should be on charge overnight or first thing in the morning. I personally think they need to investigate it.
December 2023 by Reece Hudson
Needed some prints for my workplace, rang up spoke to Sy got it all sorted and the prints arrived exactly when I was told they would! They arrived wrapped to a quality that I would expect from a high-end fine art printers! Amazing customer service.
June 2023 by nigel hacking
Great photography camera telescope shop, great knowledgeable staff, friendly and helpful.. highly recommended.
May 2023 by Sophie Minchin
Massive help with getting a passport photo. No-nonsense, great customer service.
April 2023 by Raj Singh
If you want to see poor service, if you want to see how not to make a sale, if you want to lose customers, then please pop into Jessops in Preston. 2 Assistants unwilling to provide help - wouldn?t leave their area behind the counter.
July 2022 by Brian Swarbrick
Very helpful on telephone
May 2022 by Anthony Buckley
I went into this and the bloke in there was really good he helped me to get my camera to work because I put it on the wrong settings I really appreciate what they did for me
April 2022 by Ranvia Johal
Would just like to take a moment out to thank Si, who went above and beyond for a camera query I had last week.With so many Jessops stores closing down, we drove an hour to this store as it was our nearest one, and the last thing we'd want is poor service upon arrival.I called up prior to my visit and explained what I was looking for, with my budget and basic preferences. When we arrived, Si had researched the best suited camera, and was very informative and helpful. He'd found just what I'd been looking for and answered any question that I had. He also demonstrated the camera in clear and multiple ways, as well as the showing me the full picture quality on a television.Overall, he made sure I was happy before I left and for the first time after weeks of searching online, I felt happy I made the right choice.Thank you very much Si! :-)
December 2021 by J
A one stop shop for your photo needs but they need better deals to compete with the likes of photo box.
September 2021 by D Mcmillan
Ordered a camera in November 2020, it was showing as in stock and would be delivered in 5working days. Cancelled the order on the 10th January since jessops couldn't advise when it would be in stock and delivered, a complete waste of time, avoid this unprofessional outfit!
July 2021 by Gordon Turner
Very service and very knowledgeable staff who are very helpful and go that extra mile ? ?
July 2021 by David Mcmillan
Ordered a camera in November 2020, it was showing as in stock and would be delivered in 5working days. Cancelled the order on the 10th January since jessops couldn't advise when it would be in stock and delivered, a complete waste of time, avoid this unprofessional outfit!
September 2020 by Ivaylo Petrov
After almost a month waiting for acrylic print when finally arrived print is far away from original picture. Staff is helpful but the product is really bad quality for the money. Sorry cannot recommend this store for quality produts:-(
September 2020 by Amé
Honestly, if I could give 0 stars I would. Please do not go to this store. I sent my film off to be developed two and a half months ago and I still haven't received it back. I haven't even been told where it is, if they still have it or when it will be back in store. They have probably lost it at this rate. Every week I call up and ask about it and they say it will be next week but then next week comes around once again they say "it'll be next week." How many weeks? How hard is it to develop some film? I could've built an extension with my own dark room and developed them myself with the amount of time its taking. Not to mention it cost me £15, more than any other camera shop around. I haven't even been offered a refund or any type of compensation. Please don't go here. Instead, walk two metres to the left and go to Wilkinson's. I got my second set of film developed there and it took 1 week, not to mention they have outstanding customer service.
