March 2024 by Rob L
Went to buy a bracelet for mother's day and they had sold the last one that morning. Thankfully Danielle was very helpful and phoned a few stores to locate one for me and was able to get it posted to Preston.
March 2024 by Mik Billington
Amazing service, beautiful jewellery, I was served by caitlin and she was a great help finding what I needed
March 2024 by Lily Snape
Danielle pierced my ears, she was so friendly and professional, I felt really at ease with her, thanks Danielle ?
February 2024 by neil houlding
Nick helped me in replacing my watch strap. Very helpful and quick service. Thank you Nick!
February 2024 by Freya Sterling
danielle was lovely and very quick at fixing my necklace, perfect service
February 2024 by Margaret Lindsay
Absolutely the best customer service from Danielle. She was very courteous, polite and friendly. What an assert to H Samuel.
February 2024 by Emma Reay
A great range of products at H.Samuel. The service is always great at this store.
January 2024 by Monika Majsnerska
Nick replaced batteries in my 4 watches. Polite and helpful. Very pleasant
November 2023 by Ashleigh Brome
Charlotte has been amazing with dealing with my ring when issues had come about and it was unrepairable. She dealt with the insurance so I was able to get a new ring replacement quickly and efficiently.
November 2023 by Ian Coulston
Bought a watch this week from this store . Very pleased with the watch and the after sales service to have links removed from the watch bracelet. I would highly recommend this store .
October 2023 by Gemma Hicks
My daughter had her ears pierced. The lady who served us made it a very relaxing experience. Thank you
October 2023 by Gareth Ratcliffe
Bought a watch online and needed the free adjustment and the watch setting up as I couldn't work it out!I always receive good service here, but the 2 girls working today we're extra helpful. (24/09/2023).
August 2023 by Joanne Harrington
Danielle gave us a very personal and brilliant customer service. We wanted a watch for our niece whom was turning 18 in 2 weeks. Gave us fantastic advice and got just what we was after. Very pleased and would highly recommend.
August 2023 by Nikki Oates
Danielle did a fantastic job of cleaning my tarnished wedding ring set, they look like new again. Could not recommend these guys highly enough. ?
August 2023 by Elly Grundy
I took my 9 year old daughter to get her ears pierced this morning. Despite asking repeatedly to have them done for the last year, she was very nervous going in, but Danielle did everything she could to put her at ease from the start. She explained everything that she was doing from start to finish, and asked my daughter for her input where appropriate. There was no 'gun' used so no loud noise and the whole process was very clean. Danielle talked us through the aftercare thoroughly, my daughter left a very happy little girl, thank you Danielle!