September 2023 by David Wilcock
Helpful lads in shop a bit of waite but ok.
July 2023 by David Hayes
Absolute joke of a network , I have numerous text messages saying network issues EE promise a lot and deliver very little , used to be a great network but now it's all about profit and the customer service is shocking!!
June 2023 by Al Amin
Very bad, i hed an appointment in the ee store few days ago, but i did not get any response from them i went for change my plan, one of ee employees who said that he can't help me because I ordered from online that's why.
June 2023 by Graham Hall
Dek brilliant service spot on mate can't fault you
May 2023 by Akin Aj
I recently had an unfortunate encounter with a customer advisor from EE that left me feeling frustrated and disappointed with the level of service provided. Despite reaching out for assistance regarding my situation, the advisor's rude demeanor and lack of understanding only added to my existing challenges.From the moment I initiated the conversation, it became evident that the customer advisor had little patience or empathy for my concerns. Instead of listening attentively and attempting to grasp the gravity of my situation, the advisor seemed disinterested and dismissive. This lack of basic courtesy and respect was deeply disheartening and made it difficult for me to effectively communicate my needs.
April 2023 by Shaik irfan
Customer service it's not good one employee working in ee ...i think it's Indian british ...... I am discussing with my brother in my own language and he said i understand what you're saying.... it's no point to speak with me like thisWorst company service in Preston worst employee in Preston......I AM saying to each and single person in Preston never ever take sim from eeThis sikh employees ( sorry i AM mission ) it's very importantBe careful Preston guy's please don't go to Preston ee ?????
February 2023 by Jithin T P
Really helpful staffs. They suggested and helped us to take BT broadband connection. Nice place.
December 2022 by Judith Wilson
Personally, I believe that if places like EE stopped wasting ridiculously vast sums of money in advertising, they might be able to afford to give their customers a better deal. Thankyou for your comment Sam.2 things. Firstly, I cannot get to Preston until the New Year. Secondly, I am one person. My comment is "more globally focused".
November 2022 by Stephen Williams
They lie about 4g coverage in lower penwortham why
October 2022 by Sam F
Excellent customer service. Went into vodafone first to try get a basic phone for my almost 80yr old nan - and had awful customer service. Decided to try EE and all the staff were very friendly. Got the perfect phone and the young girl even set it up for us doing the SIM card and making sure it had the £10 top up. Couldn't fault the service.
October 2022 by Dancefmlive (Mr Gee)
Not enough staff to serve people I ended up leaving After waiting over 10 minutes
October 2022 by Dom Sumner
A very poor experience regarding a phone screen repair. It clearly says on the website that you can bring your phone in and have it repaired within two hours. What the staff member told me was that they couldn't repair it at the preston branch and it needed sending off. So either he was wrong or the website was. Either way I wasted my time, petrol and carpark fee.
October 2022 by BRIAN (Mr Gee)
Not enough staff to serve people I ended up leaving After waiting over 10 minutes
October 2022 by Jacek Grzywacz
They will do a lot to sell you phone even they will lie to you....
September 2022 by Anne Slater
Very helpful staff and didn't try to push you into getting other items like they used to.
