December 2023 by Susan Farnworth
This place has got problems. No milk today apparently. Omg a coffee shop with no normal milk. This isn't the first time either.
October 2023 by Ellie Again
Lovely, polite and helpful staff. Made drinks perfectly and quickly despite being abused by a Karen throwing a tantrum because she was asked to rejoin the queue after receiving her drinks and then later deciding she wanted cakes. Despite her best efforts to ruin the atmosphere, the baristas were cheerful, engaging with the customers who had manners, and friendly.
September 2023 by Martin Law
Can?t redeem app rewards here because they use Odeon?s till system apparently. Ridiculous.
August 2023 by Dave Canning
Pleasant atmosphere and comfortable surroundings with friendly staff.Wheelchair accessibility: Easy accessibility and loads of room to move around.
May 2023 by Ghost_Legion _666
Sometimes it's the little things that can change a person's day..wasn't having the best of birthdays..the staff really cheered me up and customer care is often overlooked..what you did for me today was really appreciated ? would highly recommend going to see these guys when at the Odeon.
April 2023 by marilyn hardman
Excellent service from a very polite member of staff. White hot chocolate and cake was delicious. Car park with disabled bays .Tables and seating area was spotlessly clean . Toilets available within cinema area . Would definitely pop in again.Parking: Few disabled bays plenty of regular as parking is for Odeon cinema aswellWheelchair accessibility: Accessible parking, entrance and toilet
February 2023 by Ped
Regular visitor before cinema. So, so, slow. Rarely see the same staff. Seems they use it for training, then possibly they move to other locations.
July 2022 by Vikee Vee
Rubbish coffee, scorched and dusty.No dairy alternative available.Staff completely apathetic.
April 2022 by Darren Hughes
Very clean, well fitted furniture solid and comfortable, well trained staff with a quality drink. All Costa coffee shops should follow their example. A real gem , don?t change anything.
April 2022 by Alan Hill
It shuts at 6:00pm, not 7:00pm as advertised. Wasted journey!
January 2022 by Allison Bunce
Male member of staff was not very friendly and more or less grunted at us, didn't offer anything over and above what he needed to. You either get cant do enough for you or can't be bothered doing anything
December 2021 by Virginia Hamilton
Call in with two friends after a very cold walk around the ducks a couple of times to find that they wouldn?t accept cash and are using card only . Ridiculous knowing we?d called in only a few weeks early and paid cash . Well vista your loss as we had a lovely hot chocolate at McDs fir a fraction of the price and it tasted lovely !!
November 2021 by mark wareing
Was really poor the welcome into the shop the girl didn?t acknowledge me at all. She was miserable and cold. The shop was clean and the coffee tasted nice but was only 3 quarters full the glass. Not going back soon. This after me spending a fortune in the past. Costa your loss I would employ more friendlier customer focused staff if I was you not students with no personality ?
November 2021 by Avril Kennedy
Coffee was great but what is with the miserable staff? You would get 5* if you actually had service with a cheery hello and a smile, instead you are made to feel you have interrupted their day.
July 2020 by John Vattic
I just love Costa. This one's in the Odeon, and while you can take drinks in I always just sit and have a coffee before or after the film. One of the girls here won barista of the year, and I think that makes the drinks taste better.