August 2023 by Maurice S
Went here for lunch and they had football on the televisions at both ends of the pub. The volume was absolutely deafening. I don't know why they would have All the televisions blaring at both ends, surely should have had one end quite for people who want to eat in peace. Ordered a burger which was overcooked. And when my wife ordered a chocolate fudge cake for dessert it took 30 mins to arrive.
July 2023 by Hutchison F
Great atmosphere, lovely food and friendly helpful staff. Everywhere was spotlessly clean. The best service we've had anywhere.
July 2023 by JamieE844
Came here for drinks last night with friends. The place has a warm, friendly atmosphere. Staff were lovely, including Michael, who offered to take a group picture of us. Will deffo visit again
July 2023 by Google user
Had a lovely family meal, staff were friendly and more than happy to accommodate my fussy 6 year old?s requests. The food was fresh, hot and very tasty. Very impressed, highly recommend.
June 2023 by Trisha C
First visit to poulton looking for somewhere to have lunch . Chose this place Lovely food , reasonably priced Very helpful and friendly staff . Will definitely visit again .
June 2023 by vexpez2018
Went in as had lovely food the week before, sat at a table just outside the food preparation area and ordered on the app, which asked for a table number, unfortunately this place has NO tables with numbers on. 20 minutes later neither the food nor the drinks had arrived so in enquired at the bar to be told that the app doesn't advise them of drinks, and that the wait was being caused by a big order as they were busy, (which is the phrase you'll see most used in other reviews for this pub) I saw the "big" order go past me, which was an individual cheeseburger, nothing else, bear in mind where we were sat. Our food finally arrived and coincidentally my order was a cheeseburger too, but with a difference, no cheese, so I had to go back to the bar to advise them of this, so mine was taken away for the correct ingredients to be added. My partner had the Sweet Chilli Chicken ciabatta, but left it as it was inedible. Will never visit again, not even for a drink. Barstaff were fine, but obviously too scared to ask us how the meal was before we left.
May 2023 by chrissP5413XE
If bar persons could destroy one?s experience then try here. Treats you with absolute contempt for parting with your money. Hideous experience. I don?t want to tar them all with the same brush but it?s the goth looking girl who should never work in hospitality! Me and my wife popped in based on reviews. Never again!
April 2023 by Steve Bailey
We'd visited this pub previously and enjoyed a few beers and food. We returned last week but unfortunately our experience this time wasn't as pleasant. The bar area was fine and the drinks served in a friendly manner. The problem was the toilets, the mens had a leak and the stench was awful, my wife commented that the ladies was similar and didn't look like they had been cleaned. We left soon after. A shame because apart from this we had enjoyed the visit.
April 2023 by Mr Y
A warm welcoming establishment with a great atmosphere. The Barmaids was very kind and friendly even when busy would make time to get your orders done while still completing the previews order which I found refreshing. This is a good place to drink and catch up with friends and make new ones as the locals are very chatty. My only fault with the place is that the kitchen closes a little early for my liking but that alone doesn't extinguish my over all thoughts of The Golden Ball. I?d recommend this establishment to everyone and anyone will 100% come again
February 2023 by W8454UFjordand
Lovely pub. Didnt eat just came for drinks, we had a laugh with staff, there was a great atmosphere and overall had a cracking night. Would recommend and will be back
February 2023 by Stuart J
Disappointing range of beers yesterday regarding strength - topped out at ca 3.6% - not usually as grim as that considering it was early evening. We called back for drinks after eating elsewhere. Coffee was requested but was told it was not available when it was busy; ? - including us, there were no more than 25 people in the place at that time - shades of 'McFlurry machine broken again mate' and just could not be bothered.????
February 2023 by Ross Crampsey
Decent cask offerings and food was very good too.
February 2023 by paul archer
Lovely meal for us both, good quick service, friendly staff.
February 2023 by Bwfc_89
Made a booking for 17:00 for 5 people, on ordering was told there would be a wait as they did not expect us to order that many meals, well its not hard to realise that the chances are the 5 people would be eating. The wait time wasn?t an issue and to be fair the food was rather nice, however the member of staff who brought the meals has a really bad attitude and should not be working in a customer facing environment. I would advise that you get the member of staff trained in customer service! Discussed with the assistant manager who could only apologise.
February 2023 by Jill Schofield
A great little place for pub grub served with a smile & efficiency...I tried the new jerk ribs & chicken very tasty?
