January 2024 by Paddy Moore
Vet Mr tachos gave my dog a proper check up. Nobody else has ever been able to get near him even with a muzzle on. He never made a murmur with this guy definitely a Dr Doolittle.
January 2024 by Danielle Jones
Lots of selection amd very helpful staff
December 2023 by James Buchan
Very good selection & friendly staff
December 2023 by Kyle Smith
Buy stuff for my friend and been visit sometime.
December 2023 by Dave Cornmell
Most helpful today. Lively little trip. Great having the app for my rewards. Great freebies courtesy of the app
December 2023 by Arlene Powell
Bought an expensive cat carrier in July or August 23 from Pets at home Aintree had to buy hinges as per photo as one was missing when I bought carrier, no others on stock so just bought and ordered replacement off suppliers on line, about the 6th time I used the carrier the handle fell off and my kitten fell to the floor, this was in Orrell vets so never using that again. Shopping in store a while later and helpful staff member signed me up for their app and told me to bring the carrier back, tried to do that today but manager was very rude made me feel like a liar was very patronising he was smirking and said I could have bought anywhere and without a receipt wasn?t going to help me I am a 68 year old woman and I am very honest I really hope your mother or grandmother never has to deal with this manager Paul ever as I was so upset when I left the store. Surely their stock system would have shown when that item was soldBeware terrible after sales service. Carrier is not of merchantable quality
December 2023 by Jen
The girl on the tropical fish dept.admitted she had never heard of Black beard and couldn't help me.She did, however tell me to get algae treatment.I think training in this dept.is a must.
December 2023 by Gary Peake
Everything you need for your pet with really helpful & friendly staff
November 2023 by Dorothy Murphy
Thank you to the kind young male assistant who helped me grapple with the trolley today then helped me load it with a click and collect order I'm sorry but I didn't catch your name my lovely but your help was very much appreciated ?
October 2023 by Georgie M
Really good selection of dog food and dog products. And friendly helpful staff
August 2023 by Jac efc
Excellent customer service from Kyle this morning. Very knowledgeable and extremely helpful. 10/10
July 2023 by Jane Hemmings
This store is a joke never have what I want for our Guinea pig shelves are always empty don?t know why the store is even there
July 2023 by Chelleymac
I bought a cool vest for my Labrador Retriever. Good quality, helpful staff.
May 2023 by Amber Parnell
Store is lovely and staff is amazing. Only complaint is if you take a dog be prepared to be disrespected by other store patrons.No one seems to be able to ask to pet dogs in this day and age. They just stick their hands in the dogs face behind your back. Asking to pet a dog Is something I believe to be a common curtesy and something I abide by with any dog I see.Nothing bad against the store. Never used the vet so I can?t pass judgment on that.
May 2023 by harry moreland
My name is harry I went into aintree store for cat food,one of the managers named Paul went out of his way to help me,I bought 80 pouches of Wainwright's cat food.
