November 2023 by Andy
The pharmacist today was rude and unprofessional. Visited for my flu jab after being told by my GP I was entitled to one, but as I do every year I went to Boots in Ormskirk as it's easier to get times suitable around work, but I won't be back. Over the top with questioning around why I wanted it, and if I was entitled. I guess showing my NHS app wasn't enough for her. She was just horrible with everything and first time ever that it's hurt. Couldn't get out quick enough.
May 2023 by zainab oladiti
Great customer experience
April 2023 by Dave Hunt
How long do they need to get prescriptions ready over a week and still not ready every time you go
February 2023 by jon
Unfortunately their pharmacy service is not always staffed. 5 people queuing up. And no one there they are all just chatting at the back. Terrible service.
February 2023 by Heather Sale
Incredibly helpful staff, they are patient and understanding. Definitely the best pharmacy in the local area.
February 2023 by Angela Hunter
Staff in pharmacy always friendly and very helpful.
January 2023 by Erica Connelly
This is my local chemist friendly staff happy to help
December 2022 by Stephen Harrison
Went for my flu injection everything was explained in full detail about the vacation and the staff where so polite and friendly
February 2022 by Frank Finegan
Very helpful staff.
October 2021 by Angela Magill
Incomplete, rude and arrogant staff in the pharmacy, customer care skills are none existent. When I asked them to contact me when my tablets were in you'd think I was asking for a pint of their blood the way they reacted. I will take my business elsewhere there's plenty of other pharmacies who know how to treat their customers.
September 2021 by Sydney Warburton
Excellent staff, nothing is too much trouble, cheerful and friendly.
July 2021 by Ann Walters
Boots are good when they have a sale. Only thing not right was with a senior boots card I thought you got extra printout apparently its only when you buy boots products. So was a bit disappointed when I bought items there which were a brand name. So ladies look out!!
July 2021 by Paul White
Asked if they supplied treatment for minor burns and prevention of scarring. I was told nothing in stock would help. Not helpful at all.I decided to look for something myself and found an entire range devoted to burns treatments e.g. Savlon, Sudocrem and Boots own product Hydrogel burn plasters.Terrible service and attitude. Seems like there might be a training issue.
September 2019 by Hilary Thompson
Very much understaffed and has been for a long time
June 2019 by Carol Hogan
I must champion Sally (Pharmacist), she went above and beyond for my mum who unfortunately suffers with Dementia. I would definitely recommend Sally and Boots Ormskirk. Thank you again on behalf of my dear Mum.
