November 2023 by UA
This pharmacy recently delivered the wrong medication for a family member. Bare in mind they aren?t even nominated with ?Nelson Pharmacy? and have never received a prescription from there ever. The items delivered were definitely for someone else as they had delivered items for such conditions that they don?t even suffer from. I called the pharmacy up and woman on the phone tried down playing the issue and told me someone must have ordered the medication. As a Pharmacist myself, I?m pretty clued up with how everything works. There was no apology until I mentioned I?m also I?m this sector. They did eventually send a delivery driver to my house to collect said medications. Again, no apology. It turns out medicines had been labelled on the incorrect names and was for a completely different patient living on our street. Pharmacist there definitely not doing their job properly. I?d avoid at all costs.
November 2023 by Yoned Khan
I always experience a 10/10 service at this pharmacy store in Nelson. I travel from Burnley to this pharmacy on numerous occasions for my medicine, as I haven?t had the best of experiences with other pharmacies in my local area, and Nelson. The staff never fail to provide the care and attention you need and always give me a warm welcome! Special mention to Shahrukh who always has a big smile upon greeting me at the store front with a swift, friendly and personable approach. Thank you for making my day brighter ? and see you again soon!
November 2023 by Ahsan Khan
Incompetent staff at a new level.. Asked for basic nasal spray for blocked nose from cold and instead was asked 20 questions and handed a weird allergy spray. Had to use my own common sense to direct the staff to hand me the correct spray. Won't be going here again. Not recommended.
November 2023 by zara ali
Staff are very helpful and friendly. Amazing service :)
September 2023 by Laurna Clayton
Waiting out side because it says open at 8am as my daughter well poorly and it?s not even open ???? now having to wait as I live at the top of Nelson ? not good really
August 2023 by Darren Edmondson (Dazzler)
Not bad
April 2023 by Robert McCluskey
Nice staff, knowledgeable and helpful
February 2023 by Susan Reading
This place put the price up of 16 Paracetamol to £3. During the Covid 19 outbreak !!Will never use this Pharmacy again !!
November 2022 by Giraffe 123
Fabulous staff who provide an amazing service. Top marks from me... my daughter and 4 others who now use this chemist! Tyvm
July 2022 by Dawn Mcd
Fabulous staff who provide an amazing service. Top marks from me... my daughter and 4 others who now use this chemist! Tyvm
February 2022 by kyaan's playtime
Brilliant, deliver medication on time and very helpful when instore. Have everything i need.
December 2021 by N Y
Love that its open late and almost always has the script in stock unlike other places nearby that are big name stores.
July 2021 by Rebecca Skelton
Excellent service this morning getting me some emergency medication
Thank you so much ??
June 2021 by NFMG13
very good
March 2021 by saidia illima
My prescription was sent over from 111 and I called to ask if it had arrived, Aqib who apparently is the manager at this pharmacy is horribly rude unprofessional and definitely needs training on his customers service skills. Eventually after our conversation we got to the bottom my prescription was there and it was available to pick up.I asked my husband to pick my prescription, he was then turned away and told it had not arrived. I called back and Aqib very rudely answered and said he said my husband gave a different name and addres I haven't got time for this you want your prescription or not ????All I wanted was my prescription.
