Right where to begin mrs went in due to having lost her card and she spoke to someone over call and they stated you need to go into branch so our address got changed and we forgot to update the address on her card so now they said you cant do it over phone by having a new card sent to a address they dont have go into branch... read full comment
February 2025
Very rude staff don’t know how to speak with customers soon change my bank
December 2024
This bank is such a good bank can’t lie it’s very helpful and very well done thank you so much.
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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