January 2024 by Dawn Davison
My little dog loves it, especially the biscuits at the checkout
January 2024 by colin pennington
Well stocked store checkout a little slow
December 2023 by Mark Kidd
Friendly informative staff, very dog friendly, excellent service. Would recommend.
November 2023 by Tonileigh Dillon
Always lovely staff , spend the time explaining anything to you , reasonable price for a vets , shop floor little pricy but good reliable products.
October 2023 by Dean Taylor
The care both my Dog Benji and we as owners received from Pets at Home was amazing, losing a pet is the most difficult thing we have have been through and the Vet was amazing and kind also extremely considerate, my dog was made very comfortable and everything was great, our only grievance was the indignity of making payment over the body of my deceased dog whilst emotions was were high, it felt very uncaring in the moment hence the 4 stars.
October 2023 by Kerry
Tried several times on different days to get through to have nails clipped for dog - finally set up to book online just to have it say you must call for this service. You don't pick up the phone though just goes to answer phone.
October 2023 by Jackie Bassinder
Staff helpful, especially Jake and another lady. Advised us on what we could try for our aged dog.
October 2023 by Craig Morrison
Brilliant place and freindly staff with a great vets too
September 2023 by susan wall
Great store with helpful friendly staff.
September 2023 by ruth schofield
Always lovely staff here ?? always try help when I have any questions, can wait little while in where fish are,.
August 2023 by Patricia Sawicki
At 1st felt very uneasy about leaving our Keeko at Lancaster branch for 2 hours, longest she as been away from us but within secs of entering the groom room that vanished. Staff was amazing at how well Keeko took to them. After returning 2 hrs later she looked amazing. Highly recommend.
August 2023 by Fay Gregory
Not a bad place to go, premium brands at premium prices though.. well stocked and plenty of choice for all your animal friends. Helpful and knowledgeable staff
August 2023 by Michelle Lawson
Today I bought a harness for my dog, I was served by Tracey who was brilliant and couldn?t do enough to help me. Tracey was outstanding and in my opinion is an asset to Pets at Home Lancaster.Thank you Tracey..
July 2023 by Denise Nicholson
Nearly slipped on a wet floor a doggy friend had left a puddle reported to staff
July 2023 by Bevvers Rawcliffe
Nipped in today for a few bits 9th July 23 and served by Caitlin ,the most cheerful,smiley and helpful person on the planet .An absolute,shining example of someone loving a job they are doing ,and guaranteed to make you feel happy .Thankyou Caitlin !!!
