October 2023 by Peter Williams
Lovely guys and very helpful, cannot do enough for you. Sorted my E350 out the next day, always keep you informed as well, stage by stage on what work is needed. First class service. Highly Recommend if you own a Mercedes.
October 2023 by Steven Fisher
Great service as always ?
April 2023 by Robert Knowles
Used West Coast for the first time yesterday, the whole process can only be described as painless, asked Ian to check a suspected problem whilst carrying out my service. He rang me back an hour later to confirm it, gave me a price to repair and two hours later my car was ready. I can?t believe how much better it drives, it really is like a different car. Would highly recommend.Service: General repairs & maintenance
October 2022 by gary Ferguson
Excellent service very good company to deal with
July 2022 by Ken Kerr
Fantastic family business, knowledgeable and friendly, very reasonably priced.
June 2022 by Damien Pye
Great spot with the right gear.nowhere else to go for merc
January 2022 by 1nquisitive
If you want a trustworthy, time served, highly qualified Mercedes automotive engineer who knows your Merc inside out, will use high quality parts on your vehicle, but you don't want the 'pleasure' of paying main dealer prices... there is one place to go: West Coast.Ian and his son are both personable and professional. They have done extensive work on my Merc (another local garage couldn't find the cause of the fault - after 3 days of looking... Ian found it in less than an hour). West Coast then fixed my vehicle and now have a loyal customer for as long as I have a Merc.Very highly recommended.Services: Check engine light diagnostic
January 2022 by Colin McFarlane
I took my E class in for Brake discs, pads and parking brakes just before Christmas and it was done very quickly and a good job. However sadly I had to take the car back in the next day as there was burning smell coming from the rear. My rear drivers side caliper had seized. Ian and son were cleaning up their garage since it was the last open day before the holidays. But Ian assured me that he could order the new caliper which was fortunate as there was one in stock, have it delivered and fitted in less than 2 hours when the garage would be closed. Ian and his son went above and beyond to get my car back on the road an get me out of a 'sticky' situation. Thank you so much for doing that for me and have I been taking my Mercedes for over three years to these guys and have always done great by me. I would recommend any one with a Mercedes to check them out.Service: Brakes
November 2021 by Leon Joseph Hadfield
Had my Mercedes C63s big service done there this week. Thoroughly pleased with the work carried out and at a fantastic price all with original Mercedes parts used and the Digital Service history updated. will definitely be using them for all work needed on my car in the future and wouldn't hesitate to recommend them to anyone else in the North West of England who is looking for a garage to look after their merc without having to pay the extortionate rates that Main dealers charge. Big thumbs up (y)
September 2021 by John Anderson
Ian spotted a serious issue with car's suspension that the dealer and previous MOT had missed. Speedy and high quality repair.
July 2021 by M8CH1N
First time using this garage with my Mercedes and I was very impressed. They had a look at my vehicle with a couple of faults and I found them very professional and friendly. They even dropped my car back at my house for me no problem which was a huge help for me. Highly recommend. Thankyou ?Service: Auto engine diagnostic
February 2021 by Alan Bellwood
Very helpful and knowledgeable when servicing my W140. Car drives much better and feels tighter. Consulted with options in Parts including suggestions where parts are hard to obtain.Sadly my car got damaged prior to be bringing it in and they were able to get a quote and book it in with the local bodyshop.Worth the cost for peace of mind.Services: Brakes
December 2020 by Alan Bellwood
Very knowledgeable and friendly service when taking my W140 for a Service and refresh after being stored by the previous owner.
contacted me with Parts options and prices and where Springs could not be sourced provided part numbers and after market alternatives for me to consider.
sadly my car was damaged prior to me taking it in and West Coast were able to recommend a local sprayer and get we both a quote and a booking for the new year.
Worth the price for peace of mind
August 2020 by Louise Smith
Just wanted to say thank you to both Ian and the mechanic for sorting out the work on my car, extremely friendly and helpful would highly recommend ! Thank you both ! Louise
September 2019 by Michael Aldcroft
Great old fashioned services great work very reliable & very reasonable.
