November 2023 by Mandy Bass
Disgusted with their treatment of our daughter who's car was in for an MOT . She was left to walk to the nearest bus stop ,about a mile away ,across main ,busy roads , with a 4 year old. Because her car failed . To add insult to injury when she went back the day after ,the car failed again!!! Because someone from Arnold Clark had fitted the wrong windscreen wiper .We will never use them again .
October 2023 by Laura Cowper
Fantastic service while buying our daughters first car. Lasse was really helpful and kept us up to date. Felt like we were looked after and advised from start to finish.
August 2023 by tom walmsley
bought my second new dacia from here and collected it today. the whole handover of trade in sandero and driving away in my new automatic took less than 30 minutes . Carl was my salesman, he was great, but everyone in the place is so friendly and professional . will never use any other firm. you should make them your first port of call.
August 2023 by LTtaylor1999
Just got my BMW 4 series from here, dealt with Martyn. Absolute great service from start to finish. Sourced my car in super quick time which I?m still buzzing about! Thanks Martyn!
August 2023 by Ian Putt
I was considering buying a used Vauxhall but had some problems getting in and out of some of the cars due to mobility issues but the salesman Martyn was very helpful and advised one model which may be the right car a Crossland x which was just right and very comfortable he give me a excellent deal on my part exchange and extras.
July 2023 by Leanne Pitt
Amazing service from the Keilan and the team at AC Blackpool Vauxhall. He was happy to answer any questions or queries with confidence and continued to keep me updated with the car and process. All the staff were professional and easily approachable with anything and guided me through the paperwork and car with confidence. The whole process was great and was very happy with my new purchase. I love my car and wouldn?t have gone anywhere else!
June 2023 by Chris Martin
Very efficient, helpful, and friendly staff. Kept me well informed during the work carried out by the service dept.Easy online booking service with polite & helpful operator who calls you and provides email acknowledgement.They also provided a quick response and immediate booking system.
June 2023 by Dean Parkin
Bought an expensive used car. Got it home and scratches all over windscreen. Scuff on the back bumper. Bolts missing from rear wheel arch so it jutted out a bit. No car mats (despite being advertised it came with mats). Raised the issues I had and the sales guy whatsapped me about my issues from his personal number, which was strange in itself. Anyway, arranged for a new windscreen...gave keys in and picked up next day. Got it home and realised the windscreen was still knackered. They didn't change the windscreen. Anyway, got that sorted. Had to buy my own car mats but got reimbursed. Tried getting other bits sorted but didn't. Had to fight to get anything done. Had to chase them up all the time. Complained to the manager who wasn't arsed once the sale went through. After a few months of fighting to get the car I thought I was buying I gave up and sold it. Will never go there again. Oh, and make sure you check if the cars been serviced by them as they claim to service their cars but don't pass on the service history. This could have been a one-off where so much went wrong for me. But its not the kind of service I'd expect when paying nearly 30k for a car!
June 2023 by Katie Crossland
Excellent experience with Arnold Clark Blackpool branch. There was nothing on the forecourt that I was particularly interested in so Martyn sat down and spent the time helping me look for my ideal car which ticked all the boxes. Bought a BMW 1 Series M Sport which came in pristine condition as advertised! Couldn?t be happier! Thanks again Martyn for your help. Would recommend using Arnold Clark ??
May 2023 by Shelby Owen
One of the worst customer experiences of my life? Was told I could collect vehicle same day, drove 2 hours to branch to be told it wasn?t ready & they hadn?t arranged the finance yet, waited around for hours with no update, only to go back into the branch to be told the finance place had closed. Sales rep Theo then continued to waste my time for another 5 days messing around & fobbing me off. Every time id call as soon as I?d tell them my name the line would drop (about 10+ times) or Theo was always busy & was always promised he would return the call. (never happened) The one time I managed to get through was when I didn?t say my name & he coincidentally had an update for me. Frustrated was an understatement at this point, they then put my details through incorrect over 3 times, delaying it even more and locking my account? Managers were useless too & straight on the defence. Drove me to the point of cancelling & going elsewhere. Will NEVER go with Arnold Clarke again. Every other dealership I?ve spoke to since has been 1000% more helpful & has shocked me compared to the service Arnold Clarkes provided.
April 2023 by Olivia Pook
Welcoming, polite and very helpful! A very positive experience here, due to Rebecca helping me with the process of buying a new car. I?ve never been through this process before and Rebecca was very patient with me and explained everything thoroughly! I?m very happy with my new car and I couldn?t have asked for anyone better to have helped me?
April 2023 by Mollie Banks
Can?t thank Martyn at Arnold Clark for all his help with getting me my new car. Really professional and helped with all my questions. Really good service, very friendly, nothing was ever too much trouble. So pleased with the car and the service that came with it too ! Thanks again Martyn.
March 2023 by Catherine Terry
Great service from Theo and at AC Vauxhall. An easy and relaxed purchase. Listened to what we wanted. Kept us up to date with, made sure that all our questions were answered. Great info from the car genies and other team members during test drives and when collecting new car also. Would recommend and will return in the future. Thank you.
March 2023 by Ms Raz
I had a very good experience buying a new car from Arnold Clark in Blackpool. Staff were very helpful and they sorted out all my paperwork within a day. They listened to exactly what type of car I was looking for and answered all my questions. They just made it so easy for me. Special thanks to Martin and Warren at Arnold Clark Blackpool. I strongly recommend this place to everyone who is looking to buy a new car. ???????
March 2023 by Viv Byrnefraser
Martyn came to chat as he saw us looking. He took our needs onboard and started to search for us. After a short time he found us something with low miles great condition and we took a test drive and decided it was the one for us. At no point did we feel pressured, he was polite and very quickly sorted the sale. Many thanks Martyn ??
