March 2024 by Nicola K
Savannah was really thorough and helpful, helping me pick the right trip for me. Very nice to talk to and very positive experience from start to finish
March 2024 by Dee Blezard
Fantastic service, Savannah was extremely helpful and very professional. I Will definitely book with Tui Lancaster instore again.
March 2024 by Marina Taylor
Gabby was extremely helpful and professional. She searched diligently and patiently to find us the holiday with the criteria we wanted. We are happy with the result.
February 2024 by nicole cornthwaite
Gabby was very helpful, friendly, and professional. Thank you very much
February 2024 by Craig Jobson
Decided to get 2025 booked early so after an app malfunction decided to ring to make sure it was sorted and I always prefer to go through our requirements with a human voice anyway. We ended up with Savannah at the Lancaster store. I can?t recommend her service highly enough. Went through everything meticulously and over the moon with what we booked. Thanks very much. ??
February 2024 by Stewart Dickson
Top marks again for Georgia's assistance in booking our forthcoming holiday to Tenerife. Georgia has helped us on a number of ocassions in recent years and her friendly, efficient, personal touch at TUI, ASDA Lancaster is worthy of special mention.
February 2024 by Keith Dawson
Excellent service from Chrissy regarding our recent booking of our holiday
January 2024 by Jack Carter
Fantastic support and advice from Iqra. Very happy to have booked our holiday here. Very easy and super relaxed
January 2024 by Tracy Donaghey
Fantastic service off tui Morecambe as per usual...Kath was amazing even when we kept changing our mind ..she was so helpful thank you so much x
January 2024 by Ben Lane
We went in to see about booking a holiday, was looked after by Iqra, she was very friendly and helpful, great customer service!!
January 2024 by Stuart Magnus
After a near disaster when the Tui site froze after we paid our deposit we had to rush to the Tui store to get it rectified as we were booking our honeymoon and didn?t want to miss out on the last room. Savannah was absolutely fantastic and sorted everything for us really quickly and we now have our dream honeymoon to look forward to. Thank you Savannah ??
January 2024 by Phil Ham
Savannah helped us today with our booking to Lisbon. She couldn't have been more helpful and made the whole thing great fun.
January 2024 by Trish T
Iqra at TUI Asda Lancaster is fantastic, we made an error with booking on the app, so we went to our local TUI for some help and advice. Iqra sorted it out for us within 10 minutes and put us at ease straight away. The whole team at the TUI branch are brilliant and have booked several holidays with them in the past, always really happy with our experience. Thanks again.
January 2024 by Laura Parkinson
Fantastic service from Chrissy. We were indecisive of where we wanted to go & changed our mind a few times. Chrissy was helpful, patient & sorted us out the exact holiday we wanted! We always book holidays & research ourselves but now will definitely go back & use an this travel agent for their help and knowledge.
January 2024 by Ian Babb
I would like to thank Kath for everything she done for me. She sorted out a huge problem of which wasn't her doing. She could've easily just ignored but not just sorted but kept me informed all the way.My only regret was leaving comments after a call which reflected badly on this store. The negative comments were aimed at the TUI operator which resulted in the mess that Kath sorted & the TUI compliance team who held a gun to Kath's head.So once again I'd like to thank Kath & her store. Maybe next time I need to speak someone within TUI or book my next getaway then Kath is my go to.