August 2025 by Michael and Kate (MK Catering)
Friendly and helpful.
April 2025 by susan hoyle
Very friendly and helpful staff.
Thanks to Sam for sorting out new phone.
Thanks too to Jolie, you were brilliant sorting out my contracts and to the support you gave whilst on the phone for an hour and a half sorting it out. You can't beat face to face contact
March 2025 by Barrie Garner
3 Lancaster branch brilliant staff whent above and beyond for me thanks ?
October 2024 by John Tarbox
Had a problem with 3 and Dean was excellent at sorting it out for us . There was nothing in it for him as we were leaving 3, but he still went above and beyond to help us and we couldn?t have done it without him. Excellent customer service. Thank you Dean
October 2024 by lukasz leczycki
Rude and unhelpful staff . Better to stay away from three and their customers service . This 4g excellent service for three . One bar . Same information on the website since 2019 our engineers working on the masts nearby
April 2024 by Una Grieves
Informative, well presented staff
April 2024 by Wande Ring
The service is okay, the place is clearly understaffed since they only put two people to deal with everything. Thankfully, the staff themselves are nice.
April 2024 by Daniel Dean
Worst network provider in the uk!!! October last year was when the issues started, no internet in my house or even in town, when I call to complain, some how it?s my fault, even though the automated check tells me they have service outage in my area, then I get offered, 7 pounds off of a 40 contract that I can?t use!!! Insult to injury, hearing them on the radio, ?we have the best 5g in the uk?
Either all 5g is terrible or they are out right lying, been with them for over 7 years now, bring on Vodafone, Singapore in the house and out and about, I have never despised a company more than 3 mobile
January 2024 by Anne Walker
Fabulous deal on Broadband. The assistant manager was very patient, helpful and friendly and I came away with a Broadband deal I couldn't refuse!
January 2024 by Ivan Kostov
Reception around rural areas is getting worst...same in some areas of LancasterWill also be quiet helping if after telling customer services (about 100 times) to delete my details and that I'm not interested of any offers or promotions,to STOP calling me every day!!!
December 2023 by Deus Ex Machina
The service is okay, the place is clearly understaffed since they only put two people to deal with everything. Thankfully, the staff themselves are nice.
December 2023 by Michal Stopyra
Elisha was fantastic. Incredibly honest, approachable, and knows what he?s talking about to great extent!
November 2023 by David Taylor
Helpful and friendly staff, given great advice as to my needs. Special thanks to Liam
August 2023 by Chris Robinson
Only 2 staff on being a Sunday and they were both dealing with customers. There was a 20 minute wait before we were even acknowledged.Once a store assistant became free, she was polite and got to the root of the problem pretty quickly, even though tech team on the phone had advised of something totally different.All in all not a bad visit, just would have liked to have been acknowledged.
June 2023 by Christian Velasquez
Paul was very helpful and was quick to sort my concerns. I'm out in 10mins Kudos ??
