March 2024 by Al
Fantastic service only my second visit but blown away with all the staff and there professionalism!Gary served me today and as promised the battery was fitted by 11.30 on the button that's what I call service top bloke top garage. MADE MY DAY
March 2024 by cerchia N
Good service. They have a mobile tyre service.Had two flat tyres and John came out and fixed them on the road. John and staff on the phone were approachable and friendly.
March 2024 by Tom Barker
I had my tyre pressure light come on whilst on the motorway on my Renault Zoe last Friday. I showed up without warning and they were very accommodating. Sam had my tyre off in minutes and completed all the tests, within 20 mins I was on my way. Sam was fantastic and provided an excellent level of service.
March 2024 by It?s MarkRH
After trying for 2 days to get in touch with a very well known rival tyre company and then them turning me away, I called HIQ and spoke to Lyndsay who was very pleasant on the phone and got me rushed in for my double puncture repair no problems at all, I was on site around 30/35 mins total as they was already busy but a great service given and not badly priced.Thank you once again!
March 2024 by Michael Gee
We have been taking our vehicles to HiQ Lancaster for years. Always friendly and professional and when work is required they let you know up front and keep you updated as the car is being worked on whether it is a tyre change, engine diagnostics, MOT or all sorts of other services. Gary the mechanic is great at explaining any issues and giving you options and Lyndsay gives a warm welcome at front of house. I highly recommend HiQ Lancaster :-)
March 2024 by Joe Cragg
Car brought in for front grille replacement and new tyres. Fantastic service. Honest, reliable, hard working with great customer service. Highly recommend . Thank you to all at HiQ
February 2024 by Rob Graham
Excellent service, efficient and skilled mechanics. Highly recommend ?
February 2024 by Tony Marian
They fit me at last minute, extremely helpful, they moved very fast , quality work and at reception very helpful and knowledgeable. Recommended ??
February 2024 by S & J
Just popped in today for a new tyre and received the usual great service. We have been coming to HiQ in Lancaster for years as they provide exceptional customer service and all work done at very reasonable prices. They are all very friendly and we would trust them with anything.
February 2024 by Bennett Young
I highly recommend the HiQ team. My car tyre had a puncture and after calling the HiQ office, their mobile tyre repair van was swiftly dispatched to my home. John the technician who arrived was super efficient and friendly. All round great service and would use them again!
February 2024 by Richard Ion
Excellent service in fixing a puncture just before closing time.
February 2024 by ALI KANTAR
Many of my friends recommended this place. Thank you very much for checking everything about my vehicle and answering all my questions well. I was very worried because I was a foreigner, but I realized that I had to trust Garry. Garry is really caring and helped me with everything. I recommend it to everyone. You should definitely visit this garage.
February 2024 by Pam Critchley
We had a puncture whilst we were in Lancaster. It was snowing and icey. There wasn't a chance we'd get home (some 60 miles away) without it being repaired. We went to a well known tyre company who said there was nothing they could do and no chance of fitting us in. We looked up HiQ and went there. They were clearly very busy but went out of their way to fix our problem straight away. We can only thank them for getting us back on the road and able to travel safely home. Brilliant staff, friendly, helpful and went above and beyond to help.
January 2024 by Rebecca Dowthwaite
Excellent friendly service as always.
January 2024 by Kirsty Gardner
The worst garage experience. To keep it brief, I was charged £1300 to replace a turbo due to emissions being too high to pass MOT. Reassured my car was worth spending that money on. Car continued to smoke after I left the garage. Lots of emails later, returning my car twice and threats of trading standards - cleaning fluid and injectors were changed for free. The car ran worse than ever! It has now been scrapped. One guy at the garage professed to being the best mechanic around here??The time and money this experience has caused I will never get back.Please think before taking your car to this garage.
