November 2023 by vicki cumpsty
After visiting the Lancaster Branch on Saturday 11th. I was very impressed with the service I received. Not only was it speedy, efficient, and friendly the team were pleasant and very experienced.Jordan is a credit to the Lancaster Halfords.
November 2023 by Jonathan Wain
Amazing serviceBeen putting off going to get the light fixed as not too clued up on cars but Tony approached us and proved as the guiding light we needed to get our guiding lights fixed.
November 2023 by Jill Turner
The staff at Lancaster Halfords? are brilliant. Knowledgeable, friendly and extremely helpful. Thank you very much, much appreciated.
October 2023 by Janina Acres
I took my car down to Halfords this evening as I needed a new number plate on the front of my car. The job was done within minutes after showing my V5 and ID. Couldn't fault it. Thanks to Tony for all his help. Also a very reasonable price. Thank you so much.
October 2023 by Siân Beattielol
The two Jordans were amazing checked over my car and replaced bulbs that I needed. Checked my wiper blades and gave me a free screen wash. Checked my tyre pressures and my oil too. So pleasant and helpful. The job was done in jig time. They were the absolute dream team. Great service highly recommendThanks again to the two Jordans
October 2023 by Derek Lund
I bought on click and collect a rechargeable lantern at a bargain price. It was there waiting for me within the hour exactly as promised, the staff were very helpful and the lantern works perfectly.
August 2023 by Daniel Gibson
Wouldn't bother going here for bike repairs, you'll get ripped off. You're better off at one of the independent places in Lancaster.A couple of weeks ago I went in to get my bike serviced, as it was ghost shifting a lot. I thought maybe a quick tightening of the gear cable would do it. After looking at it for a while, they tell me the gears and chain are worn out and it'll be over £100 to replace these. I tell them I can't afford that, and they say "we can't do anything then, as we have to make sure any repairs we make leave you with a bike that's safe to ride". I smelt a rat, as the bike was worth £350 new, it's less than a year old and I hadn't done much more than 10 miles a week on it. How could the gears be worn out already?So I took it home, and showed it to a mate who's into bike repair. He tightened the derailleur lower limit screw by a quarter turn. Lo and behold, the gears start behaving just fine again. And I know for a fact it's safe to ride, as a few days later I cycled the sea-to-sea. 140 miles in 2 days, and I had no problems whatsoever with it!
August 2023 by Matt Clarke
Paid for fitting and not fitted correctly, having to go back to be sorted out, not impressed paying for a service that wasn?t carried out correctly. Had to call and rearrange an appointment no such thing as an apology, let?s see who the refund conversation goes
August 2023 by GILES METCALFE
Had new headlight bulbs and wiper blades fitted by Jess, who is a credit to Halfords. Great service and very helpful.
July 2023 by Lynette
My husband went to pick up a car manual he had ordered, the young man accused him in front of other customers of already having collected it, going onto argue with my husband before checking and finding he was wrong and there was the manual! No apology, shocking service and treatment.
June 2023 by Bob Bryne
Ordered online, collected at store a few hours later.Easy and efficient process!
June 2023 by Leon Cooper (Sensei)
Don't carry stock anymore, not up to their old standards. I will use eurocarparts front now on ??
June 2023 by Barry Light
Ace products great discounts to ?Club Members ?. free to join
June 2023 by Celia Briar
I was given a replacement for a faulty product. The staff were very helpful.
June 2023 by Gaz Fisher
Went in to pick up a head torch this morning.Head torches were on the wrong price rack.Member of staff apologised and allowed me to have the item at the lower price as there were several on the wrong price rack.Professional and dedicated member of staff.
