“I just wanted to write a special mention about Jean from today at 1.15pm in Lancaster. For the quick 5 minutes that I was in the store, Jean went out of her way to help the 2 people in front of me on the tills. The first was a lady who she advised that if she picks one more item up it would be free (on a 3 for 2 offer). The second was an old man buying a loaf of bread, he handed her the £1 and she offered to help him count his change instead to "make his pockets lighter". Jean really is the definition of "going the extra mile". Both of these services were unnecessary but was incredibly kind of her. It's very rare to see people take such care in customer service these days but is very heart warming to see.”
“Great shop! Loads of bargains to be had. Big enough to stock everything you need, and a lot you didn't know you needed until you see now good value it is, but small enough for you not to think you've walked up everest at the end.
Really chilled, laid back shopping experience
The staff are superb. So helpfull, chatty and nothing is too much trouble for them.
Love shopping here.”