September 2025 by Michael Moorhouse
Just bought a nice Tissot watch in Lancaster branch and was very well served by Olivia who was more than helpful and had a lovely smile the whole time.
September 2025 by Sam
Fantastic shop. Lovely, friendly staff and beautiful items. Joel was especially helpful.
September 2025 by Val tracey
Olivia was very attentive and helpful on choosing the rings initially and making sure they fit correctly when we went to collect them.
Thank you so much
September 2025 by Cliff Brereton
Called in today at Lancaster on an emergency. Needed wedding ring for wedding tomorrow. Olivia did an amazing job and managed to source a ring for us, which I was able to collect the same day. Thank you Olivia!
August 2025 by Ryan Fenna
Grace sold us our wedding rings and we are happy
August 2025 by Dan Brown
Lovely friendly service
August 2025 by Andrew Woodward
Louise at the Lancaster branch was very helpful when I visited to get a quotation for replacing a lost earring. Too many businesses don't seem to look after customers when they are not immediately spending money. This was not the case with my visit. Thank you.
August 2025 by Lauren McBride
I had an amazing experience at Ernest Jones thanks to Lucy at the Preston store. She went above and beyond to help me choose the perfect ring. From the moment I walked in, she was warm, patient, and genuinely interested in helping me find something special. She took the time to explain the different options, offered thoughtful suggestions, and never made me feel rushed or pressured. Her knowledge and attention to detail were exceptional, and she made what could have been an overwhelming decision into a truly enjoyable experience. I left feeling confident and excited about my choice ? all thanks to Lucy?s care and dedication. Highly recommended!
July 2025 by Madison Craven
Connie was very helpful
July 2025 by Paul Wakefield
Connie was great and sorted out my purchase very professionally.
July 2025 by Trevor Newsham
Very relaxed and friendly experience of buying our wedding rings. Connie served us and was very knowledgeable, warm and kind.
July 2025 by Jess Smith
I bought my wedding ring from the Lancaster store and Grace was absolutely amazing. She took me through everything and helped try on the best rings to go with my engagement ring. She was really kind and took her time to ensure it was right. I came back today with my finance and purchased my ring off Grace. Can?t thank her enough x
July 2025 by Lesley Horsley
Lady was so helpful Connie gave us time to decide what we wanted nothing was to much trounle
July 2025 by Janice Griffiths
Grace was excellent, really helped me pick the perfect gift for my daughter in law. Thank you Grace
July 2025 by Sheila Hopkinson
My husband and I went for some new wedding anniversary rings. The young lady who served us was so helpful and patient, giving us plenty of time and not rushing us at all. After chosing the rings we waited only two days for them to be delivered in our sizes. In all our experience was so smooth with no hitches. Thank you to the staff of our local Ernest Jones. Would come back again.
