August 2025 by Ross
Selling out of date products, I have sent a complaint to them.
March 2025 by Aimee Rose
Worst service ever
January 2025 by Kelsey Byers
Very lovely staff but very frustrated that it's listed as wheelchair accessible as it is not - there is a 4 inch step at the door and no ramp available. Staff are lovely and happy to come out to take an order but there's no call button available so you have to get someone's help to get their attention.
December 2024 by emre aras
Expensive place for a coffee
December 2024 by Richard Jupp
Great friendly staff and nice takeaway service for the train journey. Will definitely be back.
October 2024 by Ammar Mohd
Costa Coffee at Lancaster train station is a good place to wait for your journey.
September 2024 by JIm MORRIS
went in this morning and thought the staff were very rude kept on talking between themselves while serving me,might only be trivia but I hate bad service and manners
July 2024 by Louis Searle
Gave free water with ice
July 2024 by Paula Hughes Terry
Sad to say today I've had the worst coffee ever. Ordered a medium latte and think I received a quadruple espresso with a splash of foam! And it was far too hot for a latte, I needed an extra cup as there were no cup holders. Last time I passed by there was no food delivered. For a train station, it's not very reliable or decent, and customers are trapped or unable to get exchanges/refunds. Today's coffee was binned on the train! Service was friendly and efficient though, just the actual coffee was shockingly bad.
June 2024 by K. Peake
This was a brilliant shop to grab breakfast, with the options readily presented at the counter! This was handy when catching my train and wait time was fine, yoghurt was very flavoursome.
May 2024 by Michael Davies
The coffee is weak
April 2024 by Siobhan Maguire
We arrived at the train station 15 minutes before the train arrived, we went into cafe and ordered a large americano and regular cappuccino, the server shouted our order to the 2 baristas who was making coffees, 2 ladies then came in behind us and ordered 2 teas, the baristas decided to make the 2 teas before making my order, so I just had to stand at counter and wait for my order to be made while watching the 2 ladies walk away with their teas, I have to say this was very bad customer service and I was very angry to be treated that way.
February 2024 by CliveN
I had a really nice Vor task here. The staff were pleasant too. The place was clean and pleasant to take a break at.
February 2024 by ????
A nice place to have breakfast when you need to catch the train in the morning.
November 2023 by Mike Caine
Frilendly staff. One of the better Costa places.