November 2023 by Katy Dodd
Just been into Clark?s to buy some new shoes for work and the manager was super helpful, kind and friendly! I couldn?t thank her enough for all her help choosing the best shoes.I came in my gym gear so not the outfit I would wear with these shoes . She kindly gave me some skin-colour socks to try these shoes on and guided me in similar shoes to pick my favourite.Thank you very much! Need more people like you in this world .
September 2023 by Caroline Taylor
Second time today being served by Naima ,in Lancaster branch .A lovely experience ,Naima so helpful and pleasant . Always helps and chats ,couldn't ask for better shopping experience .
September 2023 by Nicola Crawford
Great service, friendly, helpful staff
September 2023 by Jasper Briggs
Extremely rude staff and the woman in charge was condescending and full of so much self importance that she ended up neglecting customers. We wanted to look at shoes and she tried to deny us access into a shop claiming that they were busy despite there only being three other people in there. Needless to say this instantly put us off buying anything from the store and we promptly left.
July 2023 by TL
I was assisted by the very knowledgeable NAIMA this morning, whilst buying a pair of Gortex walking/hiking shoes.Excellent service from NAIMA - a pay rise would not go amiss!
June 2023 by Doug
Great shoes nice staff
June 2023 by Janet Woodham
Great service today. Served by Fiona.
April 2023 by Sarita Swarbrick
Helpful staff. Ladies trainer style footwear is very expensive - £100!
February 2023 by Simon Pattison
First class service. Reese was super helpful and couldn?t be happier with the service we received. Five stars.
January 2023 by Clive Stretch
Very pleasant staff , helpful,nice shop. Bought a pair of boots in sale which I'm very pleased with.
January 2023 by Gem Pearl
It was an amazing experience with Clark.The staffs are friendly.They helped me navigate my way through the shop.
December 2022 by Morag Scandrett
Went here to buy boots for my grandson. Staff were so patient and kind. Really good service
September 2022 by Jez Mills
Excellent service for new school shoes for the kids. Brilliant, knowledgeable staff, served by Amy who was brilliant. Got the shoes is sizes we needed only a few days before the new school year, excellent! A side note Lancaster centre is lovely.
May 2022 by Abara Zanya
We went to the store in Lancaster few days ago. I?m not satisfied with the customer service. The sales assistant kept asking me to put the shoes back to the shelf while I was trying them on because they would be mixed up with the ones she took from the stock. How could you mix up with different sizes? !!! Can?t believe that as a customer, I have to keep standing up and put the shoes back! I actually fancied one, but didn?t buy as I don?t like this sales! I rather buy this one at other store which has great sales!
April 2022 by Eden Whittaker
Excellent service from a very pleasant (and very tall!) young man helped my wife choose a splendid new pair of on-sale boots.