March 2024 by Julie Ayre
Took in an expensive pair of boots one of which the zip had broken. Didn't think they would be able to replace it but they did. Excellent
March 2024 by Tony Ireland
Friendly, helpful and competitively priced as always.
November 2023 by Peter Broadley
Means tested at Timpsons!Turned up at 9.15. Lights on, nobody in. Went in butty shop next door and he was getting his breakfast.Was after a link removing from my watch bracelet. Timpsons charge more depending on how much your watch is worth. Despite it being exactly the same process if it was a £5 watch. My price quote was £12.95. I went to a watch repair shop while in Accrington, the 30 second process to remove it was a reasonable £5. Don't waste your hard earned money at Timpsons
September 2023 by Alex Baldwin
Excellent service, got a few keys cut and at a decent price.
September 2023 by Peter James Walmsley
I went in with my dad (who is very old) and asked if they could remove the SIM card tray from my dads phone. Without hesitation the young man did it and didn?t charge. It?s rare to find someone genuinely helpful with friendly service.They also do shoe/watch repair & key cutting, I will definitely go back when I need any of these things doing. Thanks
August 2023 by Guy Mason
I popped in on a random hope that they might help with a charging phone query for my Android phone. Dylan served me and quick as a flash, grabbed his cleaning kit and solved the problem. Lovely chap and really helped me out. Love it!
July 2023 by Elizabeth Mitchell
Brilliant service by Jazz thank you ??
July 2023 by Julie Dickinson
Very good service. Took my sandal to have the strap glued back on. No charge very happy ?
April 2023 by Mike773 U
17/04/23: very friendly, quick and efficient service. Took 2 metal links out of a new watch, while I waited. Professional job, took no time at all.
February 2023 by Max Ledgerwood
Very helpful and polite.
January 2023 by Malcolm Starkie
Just rang for some information & advice. Very helpful and polite.
October 2022 by Sue McCormack
Genuinely cannot believe how rude the guy called Aidan was in this store this morning. I took some keys to be cut and he was mending a watch. Barely acknowledged me when I walked in. Asked for some keys to be cut and was told to come back in ten minutes. Came back ten minutes later and he was still fixing the watch. When I walked in he just ignored me and started messing about with some keys Nguni the counter. I said are they ready and he said no I haven?t started them yet as the watch I am trying to fix is causing me problems! Had to stand there and wait a further ten minutes whilst he cut them. No apology and a £28 bill for cutting four keys!Will definitely not be returning.
August 2022 by Paul Cavanagh
I took my Tag watch to Timpsons for a replacement battery as the watch indicated it was running low on power. The battery was replaced and I bought a lifetime battery warranty for £89.95.About 12 hours later the watch stopped so I returned to Timpsons the next day where another battery was tried without success.The member of staff then said that the watch needed servicing and that this would cost me at least a further £250.When I pointed out that the watch had been running for 13 years without stopping before Timpsons involvement he became very defensive and said that the watch should have been serviced every two to three years and because the watch was working when I left the shop they were not liable. He indicated that it was only coincidence that the watch stopped working shortly after they had worked on it.I asked for and was given a refund for the battery warranty and said that I would return to dealing with the manufacturer via a reputable dealer in future.
March 2022 by kaylah bouskill
Got my car key fixed here and my watch battery changed too, very good customer service and very friendly, would 100% recommend!!
March 2022 by Karl Brown
I went to the store, and was greeted by a young gentlemen who was eager to help from the moment I walked through the door.I come in looking to get a replacement battery for my car key.I was guided towards getting the correct battery which was fitted and working fine!Thankyou very much and would encourage anyone to come here for any needs.
