March 2024 by David Barnes
Very Poor selection of BBQ?s
October 2023 by Adam Wilson
Ordered online campingaz 4 series premium s. It was £335 over £70 cheaper then the next cheapest one online and it came with free delivery. I'd never heard of this company and wasn't sure about completing the order because comes up as a department store when paying but went for it anyway. It arrived super quick with no problems the BBQ is huge and comes on a pallet and it's needs assembling obviously the length of time to assemble isn't BBQ world's fault they're not the manufacturer. We rang to ask a question about delivery and spoke to a really lovely lady who was very helpful all in all I'd highly recommend this company to friends and family. Thank you for a great hassle free service.
September 2023 by Richard Bonnici
Ordered a Cobb premier air and grill stand yesterday at an already discount price with a further 10% off.Came this morning with free delivery and couldn?t be happier.First class service !
August 2023 by Scott Gray
I bought a BBQ from BBQ World at the end of May. The BBQ arrived damaged, I immediately complained about this to Customer Services and the communication was all very positive and I was assured that I could use the BBQ and the would replace the damaged part.After many back and forward emails and missed promises, at nearly 3 months later I am still in a position where the damaged part has not been replaced. This is not the kind of service I would expect from a company such as BBQ World.All that said, the Louise the Customer Service contact has been very understanding throughout the process and promptly responded to my many emails for help and clarification.
August 2023 by Travis Bickle
Only leaving 5 stars because I can't leave 10!I ordered an Outback Barbecue from them. RRP is £700, they're selling it for the bargain price of £535 with free shipping.The barbecue was delivered on a pallet the very next day!Unfortunately the stainless steel doors were damaged during transit, this was raised with them around lunchtime the day after delivery when we came to assemble it.Rather than go through the headache of returning the whole thing they got us to identify the part numbers from the instruction manual and they just sent two replacement doors, which again arrived within 24 hours of them being notified!Amazing price and even better customer service!Thank you, BBQ World!
July 2023 by Dave Hughes
Absolutely top end service. These guys helped me a couple of years ago when I bought my BBQ. Another fantastic level of service recently when buying an upgrade for it. I got let down by a local vendor and seen that they had some stock due in on their website in the next 10 days. I emailed them after placing the order to ask when it was likely to come in stock and it was actually delivered the next day. They replied to the email after they?d delivered the item which wasn?t even in stock. I?ll happily use Dawson and BBQ World for everything Weber related. Thank you guys, you do a great job.
June 2023 by Google user
Absolutely top end service. These guys helped me a couple of years ago when I bought my BBQ. Another fantastic level of service recently when buying an upgrade for it. I got let down by a local vendor and seen that they had some stock due in on their website in the next 10 days. I emailed them after placing the order to ask when it was likely to come in stock and it was actually delivered the next day. They replied to the email after they?d delivered the item which wasn?t even in stock. I?ll happily use Dawson and BBQ World for everything Weber related. Thank you guys, you do a great job.
June 2023 by Lynton Dell
Ordered item Friday 11am, by 3pm I had had 4 emails with dif details including item despatched.Item came next working day. Super super quick delivery. ?
April 2023 by Nathan Phillips
Awful customer service. Paid £600 for a BBQ which broke after first use. Contacted Dawsons and was met by half arsed service. Really disappointing service.
April 2023 by Donald Evans Hennings
I couldn't rate it higher because when I went they were closed.I did look for opening hours on the website and couldn't find them so I drove down there. I didn't expect them to close on a Friday.It turns out that opening hours are on their "contact us" page.They are not easy to find. They are in the carpark of "Outer Space" storage.
April 2023 by Kurt swindells
Ordered Weber Q2000 Gas BBQ from the website, great price and very quick delivery within 2 days. Very easy to assemble, would definitely use this company again.
July 2022 by Darcio Fabri
Their Weber BBQ webpage says "Some assembly required". That is a big lie. It came in a small box, completely disassembled down to bolts. Even the manual for the equipment says it requires 2 people in uniforms to put it together. I had to hire 2 men to assemble it. They cost me £100 and took them over 2 hours. I called to ask for support and talked to Julie, who was very rude and unsupportive. I tried returning the item but she said I could not since I opened the box and the cost to return had to be mine. That is absurd. I concluded the are doing this all on purpose. Not a trustworth business.
June 2022 by Scout Renegade
Excellent actually. BBQ was initially received promptly. I had an issue with the weber q2000 on the first day and notified bbqworld. after some initial communication they arranged collection and all was resolved. Very happy with level of service and that's worth mentioning. Thank you.
May 2022 by Emily Grace
Bought a Weber 2000 Monday arrived Wednesday, well packaged and nearly fully assembled.Best price I could find any where.Wouldnt hesitate to buy from again.
May 2022 by Peter Smith
Ordered a Weber BBQ from their website,Excellent service, delivery time and good price.Highly recommended.
