July 2025 by Connor Warwick
??????????
I had the absolute pleasure of being served by a lovely young lady named Charlotte at Superdrug recently, and I felt compelled to leave a review. Charlotte is an absolute gem?warm, friendly, and incredibly helpful from the moment I walked in.
She greeted me with a genuine smile and took the time to help me find exactly what I was looking for, offering great product recommendations without ever being pushy. Her knowledge of the products was impressive, and she went above and beyond to make sure I was happy with my purchase.
It?s rare to come across someone who clearly takes such pride in their work and genuinely cares about the customer experience. Charlotte is a credit to Superdrug, and I hope the team there knows how lucky they are to have her.
Thank you, Charlotte?you turned an ordinary shopping trip into a genuinely pleasant experience. Keep being amazing!
July 2025 by G Toure
Always buy my skin products from there ??
February 2025 by Nic Mar
Rude service. Too busy talking and not serving customers and when asked if you can purchase something whilst in the queue (to drop a hint to serve) points you to the till that?s available who might I add did not acknowledge that you even exist as was too busy engaging in the conversation. I?m pretty sure I saw an eye roll too.
Rude. Go somewhere else to purchase your beauty products then pay these staff their wages.
December 2024 by SACHIN BS
Poor customer service
June 2024 by Ed Woods
On the ball, tho not/all online offers in store
March 2024 by Annette Corrigan
Good selection of products, staff helpful ??
March 2024 by Studio m Rose
To be fair the order I had delivered to the store was fine, I have no problem with the goods or the delivery, the customer service in the store needs attention though! I know it?s a Sunday and it?s quiet, and it?s likely stocking the shelves day, but geez, there is pretty much no customer service, attention to customer being stood waiting, no manners and a lack of attention to customer care, I realise a quiet day is boring and long, but I work in a very busy customer environment and this standard would have me in trouble.The store is fine, clean and tidy, but attention to detail doesn?t stop at the shelves.
March 2024 by Judith Samples
Well stocked shop for toiletries, and cosmetics, but this time They didn't have what I wanted, only the bigger stores as in retail centres stocked it, but other than that its conveniently accessible in Chorley
February 2024 by Heather Waters
Clean shop. Friendly staff. Always has what I go in for.
February 2023 by Ava Henry
awful.. prices are ridiculously high!! staff are no help. 0/10 stars
January 2023 by Lynne Ashford
good shop
January 2023 by Yvonne Drysdale
Great store
August 2022 by Nicola Pemberton
Well stocked branch in a lovely town
August 2022 by Ratish Pillai
Well stocked with most of the necessary items. Good for cosmetics and toiletries.Good and helpful staff. Not crowded and close to market
August 2022 by Sue Almond
Always go for my eye liner and other makeup plesant staff willing to help