September 2025 by Sheila
Really thorough eye examination and a good choice of spectacles to choose from. The staff very helpful and friendly
September 2025 by James Knapp
The eye test was not great, my daughter can find it hard to explain things and the optician struggled to communicate effectively so in had to step in. The appointment for my mother daughter was better but didn?t seem thorough. The staff were slow, I felt as I had to push them to get going. They may have all the time in the world but I don?t.
The range of glasses in shop were poor. I felt for the size shop the available glasses was extremely low and poor quality. Instead of finding a pair of glasses that she loved she had to ?make do? this is not what I expect from a large brand such as yourselves. If this is the state of things for all your shops then you really are letting yourselves downs.
Poor quality, poor service and poor experience.
August 2025 by Russ Goodill
Professional, friendly and explained outcome of eye test very thoroughly.
August 2025 by Linda G
Have been a customer for years but will not be going back. Dreadful 'service' today. Mid consultation another member of staff came in, he and the optician discussing the previous customer in front of me, the optician left the room leaving that customers details and scans on her screen. The appointment was rushed and I don't feel thorough. I was given a first time prescription and taken to the glasses where another member of staff was supposed to come and help me. There were a total of 5 staff around the shop floor seemingly having private conversations not one came to help me. I had to ask to pay for my consultation and left with my prescription and will have to source glasses elsewhere.
August 2025 by Angela R
Great service, efficient and informative
August 2025 by Ann Hastings
Eye test great, those who sell frames awful, said 2 for 1 and I got 1 pair when asked for my other pair was given a price of 348 pounds when the 1st pair was 130 range so it doesnt work even if you just have normal lenses, not impressed, always had good service before sad really
August 2025 by mark anderton
Fantastic team at Chorley branch. Very helpful and understanding
February 2024 by Jane Thomas (TomTom)
You would need to remortgage your house to buy glasses from here. No I don't want to contact you on Facebook or Twitter your prices are scandalous
February 2024 by Lou Taylor
The staff are really careing and kind
February 2024 by Dave Carey
Friendly staff
February 2024 by marie swindlehurst
Always go to specsavers very professional .always feel comfortable there
February 2024 by Steven Cartwright
They have recently extended into next door staff very polite and proficient in all aspects of eye care venue spotless and great access for wheelchairs . And stock a very large selection of glasses a must visit for anyone looking for an eye test or looking for new frames
February 2024 by Joanne Jones
Excellent store. Very well organised. Polite and friendly staff. *****
January 2024 by Angela M
Fastest glasses in Chorley. Great staff too, very friendly.
January 2024 by Irene Bennett
First class service with Malika in Chorley then fitting new glasses with Clare x