March 2024 by Francis Cutler
Had a great visit to The Fireplace Warehouse today, excellent selection of fireplaces to see will be back soon to order.
March 2024 by Callum Mcewan
Good range of fires, staff very friendly. Very impressive media walls. Even offered a brew. Will be back
March 2024 by Jamie W
Brilliant trip to Fireplace Warehouse last week. Excellent range of media walls and very helpful staff. Will be ordering soon
March 2024 by Sue Cutler
A wide range of fireplaces to see. Friendly staff very willing to assist. Very happy with my experience.
March 2024 by Karl Bainbridge
Went in this morning for a geocast mantle. Great selection and really helpful staff. They even had a look in the back to see if we wanted an ex display at a great price. Some great fire displays on show too. Thank you
March 2024 by Daniel Chadwick
Very friendly staff and great service! Very knowledgeable and helpful sales team.
March 2024 by Christine key
A great selection of fires. We had an idea of what we wanted and Neil gave a fantastic service. Highly recommended.
February 2024 by Chechnian Wolf
Very expensive and snobby
February 2024 by John Mackey
Minus - 5?. Popped in while passing to price a simple connection peace. 6" flexi flue to 6" twin wall flue, stainless Steel and couple wall brackets for twin wall flue stainless Steel. Member of staff said they'd need to send a surveyor round to property... never in 8 years of fitting multi fuel burners have I heard such rubbish...Nice showroom.. I think customers are getting ripped off.Minus - 5 ?....In response to your reply...I've got sorted with no problem at all.2x wall brackets1x 6" flexi to 6" twin wall flue connector in stainless.Very good service, excellent prices fromPendle Stoves & Fireplaces, Colne..My multi fuel burner is up an running, tested and signed off by "Diamond Flues Chimney Sweep" great service. Highly Recommend Both, Pendle Stoves and Diamond Flues.
February 2024 by steve clark
NEIL thank you for your help. We got the fire We wanted NEIL walked us through everything we needed to know every happy thank you
February 2024 by Miss Wintersgill
Excellent service from start to finish .,from first visit to the showroom where we were helped by Paula. Then the installation by two fantastic workmen Glenn and his dancing partner Jamie.Glenn was very conscientious and was so tidy with his work . Thank you Fire place warehouse
February 2024 by Anne Prior
A very unsatisfactory experience involving lengthy delays & a lack of response from Customer Services and management alike. The only light at the end of a very dark tunnel was the intervention of John Darcy who, despite it not being his job, followed up my final demand for full refund and himself came to replace the faulty fire. Commendable !!Mrs A Prior OBE
August 2023 by Peter Camilleri
Well would have been better if the job was finished correctlyNot even a reply from one of the directorsJust fobed me off for the sake of £80Had to finishes it myselfSo if u thinking of having one think againI had a media wall they even reconnected the TV wrongWell never again
May 2023 by Jan Wood
I was looking for advice on multifuel fires. Staff were conspicuous by their absence. Nobody available to ask if I wanted any help. My custom has gone elsewhere.
April 2023 by Irene Mchattie
Just had electric fire fitted by Daniel and his work was exceptional. Very pleased. Also was welcomed to shop and Mike F was very helpful.efficient.
