September 2023 by Adam Noble
Useless. Went in to sort out a bank account and was told I had to do it at home online. Mentioned I didn't know my online bank details but was told it would be fine. After trying online and I've been told I need to go back to a branch to get it sorted.
June 2022 by Alper Kus
specialy Customer Service Consultant is best Xoha?b Ahmed very profesyonel and for Halifax bank good benefit for he has career Hope I will see him Bank area Manegar Thanks a lot
May 2022 by SAJJAD KHAN
Overall good experience on the app , dealing with my last card situation . App messages can keep you well informed with all aspects.Went into Burnley branch to activate the card , which arrived in the post after three day's .Good long hours at the bank, set up activation mid afternoon, 7 out 10 for customer service and general atmosphere . Excellent location .
May 2022 by Qasim Qayyum
Very good service with helpful staff. Always someone available on the help-desk
January 2022 by David Blackburn
Why, oh why, do you keep messing around with the app ? It's becoming an absolute nightmare, simply trying to view my account !! Please STOP tampering with it, and keep it simple. Remember.....not everyone has a degree in astro-physics !!!
July 2021 by Clare Williams
I came into your Burnley branch today at 1.30pm. The young gentleman seeing to everyone at the main was absolutely brilliant. There were serval impatient and rude customers infront of me and he handled the situation so perfessionally and calmly.You were doing a fantastic job of making everyone safe and guiding people to the correct location!I can only apologise on behalf of the other rude customers and assume they were just having a bad day.Thanks again and keep up the good work!
July 2021 by Daniel Bell
Friendly staff and very helpful with my query
July 2020 by Simon Crawshaw
Bad experience here.
July 2019 by James Barber
Majority of the counter staff I have found to be extremely officious. No longer let you pay small amounts of cash into a relatives account due to 'money laundering' and 'reducing criminal activity'.
June 2019 by Peter Horsfall
Excellent branch, good customer service
January 2018 by James Anderson
My bank
November 2017 by Philip Fletcher
Very good service with helpful staff. Always someone available on the help-desk (unlike my local branch in Nelson).
November 2017 by Dan Marlow
Great for help and advice, have had a few appointments here.
September 2017 by mark morv
Great bank
September 2017 by Depher CIC Community Plumbing
My bank
