March 2024 by Wendy Pickering
Excellent timely and professional service at the Breast Care Clinic appointments in February and Gynaecology Day Unit. Monday 4th March . The surgeon Dr Anan has been outstanding in explaining as well as carrying out the procedure. The care at the clinic and day unit has been very supportive and of the highest standard. Thankyou !
March 2024 by Lia Ash
Me and my mother went here because she needed her second infusion, first was in Blackburn which wasn't a problem but when we went to Burnley apparently she needed an interpreter and it was written on the letter we checked it wasnt written on it so they j apologized nothing else, aswell as that we tried telling them we could atleast call a relative who could translate or i could, but they didnt allow me. She rlly needed this but they didnt even care. The nurse also looked at us so rudely, if i could id give this a zero but you should be lucky I'm even giving a one.
February 2024 by Jahira Shah
Burnley general hospital is where you have to go for eye treatment & also for women having babies the labour ward is there too. Its quite a big building so you have to ask at reception to get to the right clinic for treatment. They have a nice restaurant there for meals & you can get tea & coffee & a cooked breakfast. Snack machines & coffee machines are also there in waiting rooms. Staff are always nice & helpful. You can get all your treatments here. Drs & nurses are good & give you the best care in outpatients appointments & if you be admitted to hospital for treatment too
February 2024 by James Benstead
Appointment times do not mean a thing. Now been waiting 90 minutes past our appointment. And this happens everything. Atrocious.
January 2024 by Nisar Ahmed
The women game me a letter i didn't know then i came at 12 my appointment was at 2:30 THEN THEY CHANGED IT TO 4:30 I DO NOT WANT LETTERS
January 2024 by Hashim Ali Nawaz
Ward 19 staff Victoria Ward - v helpful courteous and cooperative. After a long struggle finding the actual Ward- Not well sign posted in Corridors- left with a smile.
January 2024 by Mandy K
Children's department is amazing everyone there is kind and they explain everything. Thank you
December 2023 by Shawnee
Gynaecology unit is the worst staffing ever. The staff are nice to your face, and behind your back you can hear them bitching about you. How ethical is that? No matter what people have come into hospital for, whether is big or small, staff are supposed to help and support them. Not make patients feel like there are not wanted on the ward. There was another staff, (and these staff are mixture of nurses, managers, hca) that made her opinion very clear in front of patients of how gynaecology day units should be running. Making me feel so uncomfortable.I was extremely ill, my family thought I should have stayed in. But the staff treated me awful, and in-front of me there treated the other patients lovely. I discharged myself and went home.But I rather die at home, with my family, than these heinous nurses and Maneger that are laughing at your face and making you die mentally too.People have no choice but to be treated, but report these people, or give bad reviews.
December 2023 by NKS
Avoid at all costs. This place ought to be shut down. Absolutely horrendous staff and waiting times are beyond ridiculous. Incompetency at every level.
November 2023 by Pumpkin Lantern
I can understand why alot of people get upset and angry with the NHS. I came in yesterday for an x-ray for my parent who has a bent finger n we was recommended to get an x-ray by the doctor so we headed up late afternoon. Greeted by an receptionist with an attitude problem n told us to sit down. A couple of minutes in the receptionist started to behave bizzare he started rocking back and forth like a crazy person humming and talking to himself. We were called to the x-ray n there was no fracture but the nurse didn't even bother putting a splint or a bandage to try n straighten her finger all we was told was to take pain relief n that's it. I thought doctors and nurses were super to care for their patient's not just dismiss them. Some hospital system you run.
October 2023 by Ridwan
Outstanding Service...There has been intense scrutiny and pressure on midwives and the teams due to recent tragic events.Me and my wife can say, the team at Burnley General Hospital have been fantastic. A very special shoutout goes to the Post Natal team Inc Louise, Ella, Laura and Zoey.You are a credit to your profession.Thank you for all your kind help and for going over and above throughout our days at the hospital.
October 2023 by Kevin Robinson
Went in for minor treatment said waiting time was 6 hours in and out in 4 all staff were helpful and polite want to give special mention to Ashlyn who treated me explained full procedure and carried it out professionally and they say these people don't deserve decent wage well done sunak
October 2023 by Chris Pritchard
From hobbling in to walking out of the orthopedics centre the nurse's and the doctor where absolutely fantastic with me and everyone else who was there at the time and they do this tirelessly day in day out special mention to jan and thegirl who took over from her many thanks ??
September 2023 by Mad Maddie
What a bunch of wasters! Did not have a clue what they are doing! Sack the lot of them and certainly no pay rises. Horrendous treatment and lied to by head nurse saying someone was off sick! No they went to wrong hospital. Surrounded. Y morons! After that I walked out as no trust in good care when I am vulnerable
September 2023 by Ashley Cook
Its NHS so wait a few months for an appointment and try not to die whilst waiting. Once your in though, you should get looked after.