August 2023 by David Jones
Nice staff, clean areas, good stuff
August 2023 by Steve
Just been in to withdraw some money wish is over the amount you can in a atm there is no casher on the tills and the assistant there said i have to order it what is the point of having a branch when you can't draw money out
June 2023 by Stephen higham
I struggle with COPD & was struggling when I arrived..The gentleman was lovely. He offered me a seat & then done all the work on the machine when it was my turn.. Thank you
June 2023 by Jackie Jenkinson
Just like to say big thank you staff at blackpool helped me with my on line banking sorted it all out for meDid ring up tsb helpline but I couldn't work out how to do itPlease keep this bank open has its only one I can get to now
April 2023 by Brian Little
Staff and security are devoid of customer serviceUneducated on law
December 2022 by michael burdekin
I have been with Tsb Blackpool for over fifty years it it has been going down hill few the last few years I went back n the morning to ask a simple question which wild have taken about thirty seconds to answer I said to the lady at the door could I please ask you a quick question she was very abrupt and said everybody wants to ask a question so sit down with everybody else what happened to customer service I have a substantial amount of money in Tsb and said this bank is getting worse I think I will close my accounts to which she replied that?s fine what sort bank employs staff that thinks it ok for people to close there accounts without trying to sort out their problem I left feeling upset and insulted
April 2022 by Kasia Roberts
Wonderful customer service very friendly staff absolute pleasure!
February 2022 by jane eyre
Despite all the negative reviews, I am pleasantly surprised with the service I received today. Come here during lunch time, was served by the helpful and cheerful Natalie today. Thumbs up and please keep it up
October 2021 by Michael Ks
Costumer service quality at Tsb is below 1 star. First their app has constant problems. Internet banking doesn't work. They closed lots of branches and when I showed up today to pay in cash they are on their break till 1330 with no info on Internet about changes of opening hours. Not worth it anymore. Switching to another bank
October 2021 by kevin Keenan
Young lady with blonde hair and glasses was rather argumentive after I suggested they have staggered breaks because I came during their lunchtime. She had an answer for everything. I found it quite unprofessional. After all I thought I was the customer and I had been inconvenienced because they were all on lunch so I had to come back again which wasted time and I am trying to run a business. Instead of arguing like I am your ex try 'Never mind Mr _____, you are here now, so let's get that sorted for you now' rather than continuing to you argue your point about the reasons you cannot have staggered breaks. I am not your ex luv, I am a CUSTOMER!!!!Try diffusing the situation instead of antagonising the customer by continuing to argue, I merely made a suggestion about having staggered breaks. It is a common practice that works in many companies. I still don't understand why they could not take staggered breaks, there are at least 5 staff working in this branch!!!!
July 2021 by Lorraine Rushton
The most helpful young man in your branch! My mum has breathing problems & was worn out by the time we had walked, to the bank ! He made her feel welcome & gave her a seat. He was on duty at the front of the bank. I left to get my car & mum stayed in the bank, as he said he would look after her, till I picked her up outside. Thank you so much ?
July 2021 by Carol Dixon
Friendly, helpful branch staff.But internet banking and customer service is hit and miss and for that reason I am changing accounts.
July 2021 by Lewis Jackson
This bank is friendly nice staff always helpful and always pick up there phone to u and call you back if they missed you
July 2021 by Paul Wild
Amazing helpful staff always got a smile for you and and willing to help 1st class customer service. ?????.
July 2019 by PRAWI POLACY W UK O BLACKPOOL
Location od really poor, no free parking around. And only one local on all city!!
