February 2024 by Richard Kirby
Would like to thank Jack in the children's department. My son has special needs, and was having a melt down choosing new trainers. Jack was so good in calming him down and reassuring him which we appreciated. Very helpful and i would definitely recommend sports direct Blackpool. Thanks again you made a difference .
February 2024 by JANEESH MATHEW
Wide range of collections
November 2023 by Ate? Altin
On the website it says it shuts at 19:30 but it shuts earlier wasted my time, happens every time
September 2023 by robert smith
Visiting Blackpool and what a shop, needed a few bits and pieces, waited for ages, young girl served me , greeted by ... card only ... paid and thanked her very much, she looked at me and turned her head. If I treated my customers like I'll be out of business.
August 2023 by Mandy Perryman
Me and my partner both went in for a pair of trainers. We chose what we wanted but no staff were there to assist us. We waited and looked for staff but the only one we saw was the other side of the shop with an armful of stock and putting it away. They lost 2 sales. Terrible customer service. The management needs to employ more staff.
August 2023 by Zoe French
Awful customer service with noone being bothered about the customers that walk in. Left waiting for ages, after asking for help the assistants served everyone else but us. Be warned you can't take anything back and get a refund even if you just bought it they only offer exchanges or credit notes sure your allowed your money back within 28 days of purchase in england. Talked to the manager who wasn't interested in the slightest and told me it's impossible to inform people that you can't get your money back. Customer service is awful here go anywhere else. If I could given no stars I would . They need a different team and manager that can actually do the job he's paid to do.
July 2023 by Damian Featherstone
Great choice at great prices and helpful staff.
July 2023 by Albert Douglas
Horrendous service, and limited range of products. I really felt like I was bothering the staff. They're confrontational, preoccupied, lazy, and wholly unhelpful. Utterly useless place. It's online shopping, direct from the manufacturer, from now on. Never again.
July 2023 by Luke Conway
I always have a pleasant visit went shopping near the staff are really friendly and outgoing, and it?s really easy to find the product that you require store is a good layout and there?s always staff on hand to help.
July 2023 by M S
Wow, very poor experience. Young lady serving on the upstairs till this morning, looked at me like I was disturbing her, not even a smile or a welcome, only words muttered and hardly audible were, £15.99 and there you go, no please, no thank you, no would you like a bag. Wasn?t even busy, I was the only person there.
July 2023 by Tanush
(Cashier cant check the money propely)I had to pay 15? I gave the cashier 40£ then she gave me like 4£ i told her i gave her 40£ she denied that i gave 40£ them she called i think the Manager he checked the cams the Quality was to bad to see how much i paid so we had to wait like 30 min until the store closed and they checked the cash thing how mich its should be inside and i was correct i gave 40 And then they gave me 20 back(My english is bad because i dont live in the uk)
July 2023 by Bob Stinger
Don't waste your time. It shuts at 6pm not 7:30pm . You can have a conversation through the glass but apparently it's not their issue .
June 2023 by Alison Kay
Amazing very helpful my new trainers became faulty after one month no problems replacing them . Jordanna very helpful
June 2023 by Michael
Walked 20 minutes to get some new trainers I arrived at 19.10 pm to find that the store was closed. It says on Google maps open until 19.30 pm get it updated!
June 2023 by Saqib Shaikh
Staff have zero customer service skills and have been here a couple of times, and I assure you they don't know how to smile. Yes when approach they will help out but in terms of vibes it's negative and not bothered.
