March 2024 by Shymaa Elazomy
I really love it ???????Has a sea view
March 2024 by TRI-JOHN
Very cheap room, very very bland decor and basic. However, the staff were very accommodating and polite and the location is very good. Staff get full points. The rooms need some character desperately, never seen so much beige/off white in my life. Id happily pay more for a room, if other costs where lowered, cup of tea was £2.50 (nah), two pints and two shots of whisky was over £20 (£23 I think) also the bed was on wheels, which made sex more of a challenge than it should be, as it moved all over the room with every oscillation ?
March 2024 by Linda Collins-McCluskey
Basic.Rooms: Bathroom door can not open fully and gets jammed against the sink. The floor behind the door is a horrible brown colour, when it should be blue. Toilet roll holder broken. Beds are uncomfortable and pillows are too full/high.Food & drinks: Very basic, and a bit like a school canteen. Plates are cold and food is tepid.
March 2024 by JJ Wright
Stayed for weekend great staff and rooms that are affordableRooms: Clean and functional
March 2024 by Ronald Gorin
First the roomwas clean and tidy the bed was small but had clean sheets this is a very busy hotel just like the grand Burston in folkestone and is part of the Brittania hotel group and had a nice Breakfast but no complaints about this place except its busy busy
March 2024 by linda mcintosh
Lovely clean rooms and excellent food would definitely stay againRooms: The room and bedding was lovely and clean
March 2024 by Antony Marshall
This place is the pis I rakaman you do not go thereNoteworthy details: Do not go there it is rubbish
March 2024 by Ben Martin
There was probably a time when the Norbreck Castle Hotel was first rate and a Blackpool institution. That time has quite clearly passed. It is a tired hotel, with tired staff and a tired approach to customer service. 20 minutes to check in (No ID? No check in!), rooms that could do with some serious updating TLC (my toilet wasn't bolted to the floor and the TV remote was held together with gaffer tape and the volume button was stuck), dinner that stopped service at 7pm (guests are expected to rely on takeaway services), £20 deposit for pool cues ("We've had issues in the past".), intoxicated individuals passed out in the bar and lobby (it was only 7:30pm), more security for the bingo and cabaret than at a Taylor Swift concert and to top it all, being woken at 5am by a seagull trying to smash open my bedroom window to get to my takeaway pizza which I had to order because the hotel stopped serving food at 7pm!?!? Yes the staff are friendly and the location right opposite the beach is fine, but if there is an alternative, take it.
March 2024 by clonnh ponny
walls to thin can hear the couple next to me at the other room having sex and the walls are too thin and the rooms are meant to be double rooms and the only thing stopping the doors are a cabinet at the buffet its far too small for the amount of people there is and people cut in line and cut into you the service is not nice ignored by several staff and no queue system at the bar and you have to push in to get served, the information sheet has the wrong times for events youd think for how much money this place makes they?d at least renovate the place but everything is too outdated they can easily make this place better just dont try hard enough the hotel reeks of weed the door for the disbaled entrance doesn?t operate this place isnt a must to go not fit place for family or kids would be the last choice, there is absolutely no entertainment for the kids the closest option on site is swimming which they let far too many people into serval lockers don?t have locks so i felt very scared leaving my stuff unattended.
March 2024 by sheena bailey
Had a very nice two days here. Rooms basic and clean. Slept really well. Massive hotel with ballroom, conference rooms, entertainment. To name a few.
March 2024 by Harvinder Bhogal
Love staying here. Great location,
February 2024 by Tim
Large hotel with large capacity function room (800 plus seated alongside larger dance floor). Tired and dated, but a cheap bar.
February 2024 by stewart lang
This place has got the lot ...threadbare carpets ,water damaged walls ,wonky floors ,heating you can't control ,broken doors ,gaps under doors ,dated decor a complete dump .....spend your hard earned cash on somewhere elseRooms: Horrendous ...dated
February 2024 by John HAWTHORNE
The room was nice and clean, very compact and very warm, and there was no heating control. Service is excellent staff are very nice. This is a good value hotel and very busy. The food in the restaurant is buffet but very good and tasty with three or 4 choices for Mains. It's a fair bit outside Blackpool, but the tram stops outside the door. It's as quiet or busy as " you" want it to be. Would I go back?Yes, if you're on a budget, it's tremendous value for money.
February 2024 by Jacqueline Burns
My Dad had booked this hotel for a city break last year but he unexpectedly passed away. My brother & I tried several times to cancel by phoning and sending emails. We constantly got cut off when we both phoned and got no reply to emails. My brother eventually got an email the day after my Dad was supposed to check out saying 'It's a non refundable deposit'. Unfortunately my Dad was not insured so my brother & I have had to cover all expenses for his funeral. I would urge anyone NOT to stay here. They keep money that does not belong to them which is stealing!!!
