June 2025 by Luke Potter
Wast of time gave me and my pregnant fiancée a section 21 and wouldn?t reconsider after we were forced out they had the cheek to deduct our deposit when we kept the property tidy the woman is a peace of work and the whole team was horrible and disrespectful damage windows and a broken boiler and they never fixed it the who experiences was a joke
June 2025 by marcella potter
If I could post no stars i would
Very bad letting agent avoid at all cost . They will kick you out after the lease is over by giving you a section 21a all thou you paid your rent on time no damage to property. They even don't give you the bond back . AVIOD AT ALL COST PLEASE
April 2025 by Bren Sumner
Avoid this letting agent, they were always reluctant to contact the landlord over any issues, we were left without heating or hot water for 8 months, inc the winter months, after a gas engineer informed them and the landlord he had condemned the boiler and told use not to use it, Kessel Laird constantly ignored our emails for help, because as in their words the Landlord was not the nicest person and not very approachable, they had the audacity to ask that we contact the engineer and request he came and try a temporary fix, which was absolutely ridiculous as he had condemned use of the boiler, they showed they have very little regard for tenants safety and wellbeing. Unable to post without star rating, I retract that star, after posting.
October 2024 by Lavinia Hutcheson
This has got to be the worst letting company around avoid at all cost. We applied for a property got all the forms sent over for them not to be followed up I have had to chase them up for a month for them to give the property to someone else even though all our checks came back OK they then said if it falls through do we want it erm no definitely not!!! If its this hard work getting a answer or to get the property imagen if you boiler or anything broke doubt it would be fixed in a hurry, the guy who deals with the lettings is rude and arrogant, I have never in my life known a company so so bad ? ? would give a zero star if I could.. I recommend anyone considering using this company look else where. Especially if you want to keep your sanity!!
August 2024 by dannyfergi27
Waste of time, very rude and not helpful at all. I wish I would have read the reviews before hand. I wouldn?t even give them 1 star.
June 2024 by Emma Torkington
The worst letting agent around! Refused to fix damp issues in the property, ignored emails as well as being super rude! When we decided to start looking for another place to live they served us with a section 23 because of this!! AVOID AT ALL COSTS
May 2024 by Patrick Osaji
Terrible experience with Jim. He made me chase my landlord and home owner guarantor for references when he wasn't sure of giving me the property. Despite providing all the required documents, he kept me in the dark and never deemed it proper to share update regarding my viewing, even in the face of several follow up from my side. It was a regrettable experience dealing with Jim. I wish l had seen past reviews earlier, l wouldn't have had any business with him. Please stay away from this guy for your sanity...
January 2024 by colin torkington
I would give a zero if I could seriously the worst agents in blackpool..... Avoid at all cost
December 2023 by Adam Snape
Refuse several times to maintain the property externally and internally
September 2023 by Chloe
Very very poor company.Applied for a house and Jim said he will send all my stuff over to the landlord. Its now been a month and heard absloutly nothing.DONT apply for any properties with these people time wasters
September 2023 by D4RKS0ULS
Absolute terrible agents, out for everything they can get. There reputation and rating up to now really says it all. Listen to the warnings guys
December 2022 by John Gorman
Poor response to boiler problems, no hot water or heating for long spells
March 2022 by Ken Ken
Dont use this agency I recently applied for a house they checked all my references and garantors everythink came back OK the house was mine I handed in my notice at my place all set to move when they pulled the plug last minute saying they have give it to sumone else now iam about to become homeless this will not be the end of this thoe
March 2021 by Durrell Scott
Out of 2 properties I didn't get one and it took them ages to tell me
February 2021 by Kelly Newman
Wouldn't even give this agency 1 star. I am absolutely appalled at their service. Avoid them at all costs, rude and unprofessional. My fiance and I have been looking for a home for almost a year now, we were due to view a house this morning but over the weekend had been informed someone we've been in close contact with has receieved a positive covid test, meaning we have to self isolate. So I sent a super polite email to the estate agent I was dealing with, whose name is Jim, asking if it was possible to have a virtual viewing, which agencies SHOULD have in place due to the covid situation. The email I received back from Jim was unprofessional and came across quite rude, so I emailed him back another polite message asking if he could have been a little more polite and professional in regards to our situation and I've since had no response back.Agencies like these are losing potential tenants AND money for their landlords. Absolutely disgraceful!! Shut them down!!
