December 2024 by Ms Bond
I had a face to face Meeting with a branch staff worker on 6th November 2024. Without going into detail, I found myself dealing with a total Liar, a cheat, and a very abusive arguementitive person, threatening me, my safety, the security and trust in Halifax as loyal customer for over 40 years, unbelievable and dispicable conduct, despite bringing satisfactory and correct documents and complying with everything I was asked to bring over the phone the previous day, to verify adding another person's name to my account. Both at this meeting and two hours after this meeting when I was called on my mobile. I am processing a formal complaint with head office. This employee should be sacked he is not a suitable candidate.
January 2024 by andy bate
Just called in for some money out but iv forget my bank card but was sorted out by a very helpful and well spoken lady called zoe thanks
December 2023 by Kev Egan
Shocking service went in today for advise about an ISA I was sent away don't you want my money
October 2023 by Denise Connell
I have phoned for another appointment and cannot get an answer
June 2023 by Kevin Smith
Friendly helpful staff. Usually bit of a que but all good
June 2023 by Anthony Billington
Excellent quality
February 2023 by Nathan
Was served today by Jack, great service. very professional and knowledgeable
December 2022 by David MCcourt
Just to drop some money in for a friend
July 2022 by diamond Warwick
Been with this bank for years
April 2022 by Mark Osborne
I was here for an weekend in lovely hotel I needed to deposit some cash on Sunday morning the machine worked wonderful no problems thank to Halifax black pool fy11ly
April 2022 by Kin Davies
Bad communication skills from most of the staff over there phone .they do not secure your accounts and look after your money as they should .today they allowed a payment of 14.99 of yes to go through wen I have never purchased anything of yes .it took 1 hr 35 minutes on the phone using my credit me paying the cost wen this is a bank Error.I spoke to Mari from fraud department and Linda .They have now raised this case and have 15 working days to contact me .I am taking the Halifax to the financial Ombudsman.
February 2022 by love five
Very very helpful staff. Ann is very friendly and kind.
December 2021 by BERNIE O'NEILL
Any problems? Sorted..
October 2021 by Michael Butler
Very friendly service and staff.Always willing to help
September 2021 by Lee Davies
Bad communication skills from most of the staff over there phone .they do not secure your accounts and look after your money as they should .today they allowed a payment of 14.99 of yes to go through wen I have never purchased anything of yes .it took 1 hr 35 minutes on the phone using my credit me paying the cost wen this is a bank Error.I spoke to Mari from fraud department and Linda .They have now raised this case and have 15 working days to contact me .I am taking the Halifax to the financial Ombudsman.
