November 2023 by Marjorie Topping
The worst experience I have ever had in the Blackpool shop. Been with EE for over 25yrs it was one to one when we got our first phones. We only wanted to change our phones nothing else. (as we have Hawawi and they are being fased out soon) but me and my husband were Bamboozled into getting a complete new contract.3hrs with someone who was only training and did not really know what was what and the fact we got nearly £30 discount for loyalty in the past did not seem to matter, they just wanted a sale whether you could afford it or not. I have managed to cancel mine but they would not let my husband cancel his saying there was nothing they could do for him he would just have to put up with it. very rude. Just like to point out we are pensioner. and it was only 5 days ago when we were in the shop. I have always understood that with everything purchased you had a cooling off period, apparently EE the shop says not. I am taking it further but after the very bad treatment we had in the shop I am now going to cancel our broadband and landlines and transferring to UW who have been very helpful. AVOID EE IF YOU CAN THEY ARE ALSO ONE OF THE DEAREST
October 2023 by Derek Strachan
Went in for 2 upgrades after a lot of faffing about on line. Young lass working (Sorry never got your name ) sorted them both out in no time at all. Credit to you guys
October 2023 by Ian Bromell
Very helpful staff quick to sort out
October 2023 by maria blanshard
Very friendly ,went out way to help me
July 2023 by Nikki D
Tommo was our assistant today. Super friendly chap ?
May 2023 by David Beetham
Staff very helpful and knowledgeable.I was helped by a person called Liam, he was very helpful, courteous and understanding.Thank you.?
May 2023 by Steve Geary
Long wait was not welcome and ask what I was looking for 40 minutes
February 2023 by Joseph M
Big thanks to Stephen, who helped me install a new e-sim as my current one stopped working.
December 2022 by Robert Holland
The staff are very helpful and supportive
September 2022 by Images In 360
Called in here because my phone contract has ended. We were lucky because a very helpful sales person introduced himself straightaway(I say we were lucky because 10 minutes after we entered the shop seemed to fill up). Within 20 minutes my wife had a new iPhone, I had a new tablet, all for less money than we were previously paying, thanks to the knowledge of the employee who helped us.
August 2022 by Richard Glanville
Saw Emily as they opened cistomer service was outstanding she is an absolute credit to ER
August 2022 by Imagesin360
Called in here because my phone contract has ended. We were lucky because a very helpful sales person introduced himself straightaway(I say we were lucky because 10 minutes after we entered the shop seemed to fill up). Within 20 minutes my wife had a new iPhone, I had a new tablet, all for less money than we were previously paying, thanks to the knowledge of the employee who helped us.
August 2022 by Maureen Mckee
Chap that served me was extremely helpful, professional & knowledgeable.. I just can't remember his name.(.EE store,Town Centre, Blackpool)Thank you to the young chap who assisted me..xx
July 2022 by Jon Cawdron
Staff are useless, they get no trying on any product and they have to look on a tablet for all the basic information, I can do that myself at home. So what's the point of the shop?
July 2022 by Sean Hazlewood
Helpful staff who took time to explain the basics for all age groups noticed staff attend to pensioners in a kind and supportive manner
