Toy Stores in Blackburn, Lancashire

“No structure to ques. People just walking in front of the que and staff allowing it.. knowing others have been stood waiting cramped til area doesn't help. A few signs with que here would solve the problem. Promotional items not separated correctly which ends up with people picking up the wrong items which again holds up the que.”

“Always have shopped at Smyths for years, not gone anywhere else. I made a visit last week to the most loveliest greeting from a young gentleman by the name of kash. Kash was a security guard but now Kash is on the store floor, it is the best thing to have happened. Kash and staff are a credit to the company and long may it continue. Thank you for always being so kind professional and going that extra step. Kind regards to you all. Maria.”