Toy Stores in Blackburn, Lancashire

“No structure to ques. People just walking in front of the que and staff allowing it.. knowing others have been stood waiting cramped til area doesn't help. A few signs with que here would solve the problem. Promotional items not separated correctly which ends up with people picking up the wrong items which again holds up the que.”

“Had a wonderful encounter with a polite, cheerful and helpful member of staff today. Jay on the gaming counter was lovely and obviously experienced in his role. He helped me collect my Christmas parcels and explained fully about the returns. It’s so nice to see friendly customer service and I hope he gets some recognition (and a Christmas bonus).Thanks so much!!”