December 2023 by Adam Adam
Absolutely Disgraceful Service. Majority of the time they always say Sorry we are not accepting Evri Parcels Today. Same excuse all the time. Very incompetent people. Evri should remove there machines from this Pathetic Shop. They are unworthy of it and incapable of running the Evri Parcel service as they most of the time are never available or just plain excuses because they cant be bothered to keep our parcels in there shop. A service they're presumably being Paid for by Evri. I hope higher management of One Stop in the UK take not of this pathetic disgraceful run local shop in Blackburn.
November 2023 by Bruh Moment
I was attempting to walk into the shop to purchase a bag of walkers max when a teenager harassed me stating his name was umair khan and his dad was the manager. He then went on to verbally harass me , stating my mother looked like jbizz and how my father was obese. I wish nothing but the worst for this little man and I hope his school expels him and his dad gets fired.
May 2023 by car breaker
Worse shop ever, 2 old men are really grumpy and don't say hi or thanks, no manners what so ever.
April 2023 by Jacek Lisowski
Staff working there is rasist, they attacked me when I tried make the purchased, pushed me, threatened. I've got a video of it, will make a complaint. If nothing will be done about it, will go public.
April 2023 by Agnieszka Gòrska
Worst shop ever, the people working there are very rude. Closing the shop before the closing time, pushing customers, pulling things out of hands. Not recommended at all.
March 2023 by Terry mx rapture ?Sfs X Tww? Wright mx rapture
Good shop. Polite staff
March 2023 by Rizwana ?rizlap?
Visited earlier this week, I got served by the grumpiest old man who literally didn?t open his mouth even when I asked him a question. To top it off, I dropped three parcels off and he lost two of them until I threatened to come in to check the CCTV! Miraculously the parcels were found. Should be 0 stars tbh. The other staff are always nice, just him, has no customer service skills whatsoever!!!
February 2023 by Rizwana ?rizashif?
Visited earlier this week, I got served by the grumpiest old man who literally didn?t open his mouth even when I asked him a question. To top it off, I dropped three parcels off and he lost two of them until I threatened to come in to check the CCTV! Miraculously the parcels were found. Should be 0 stars tbh. The other staff are always nice, just him, has no customer service skills whatsoever!!!
February 2023 by Terry ?Sfs X Tww? Wright
Good shop. Polite staff
July 2022 by Husnain Raza
Dreadful conduct/customer service!Went to buy a bag of doritos and drink and found no one at the till, waited when someone finally arrived, he, 'Umar' on his name tag, had a rant at me for not know how retail works! Couldn't believe what i was hearing. only when to buy some crisps and drink. got a rant for free.awful customer service and he needs to be sacked.Raising a complaint to the manager.
May 2022 by Koser
The girl behind the counter didn?t have a clue. I went earlier this morning to drop off a Evri parcel. She went through the drop off only to say afterwards that it doesn?t print the label that I need and has been without a label for 2 weeks which is ridiculous and a waste of time. They shouldn?t be advertising that you can print labels and do returns there and more to the point why haven?t they replaced the label.She didn?t have a clue and they seem totally unorganised and not with it. She tried to blame evri but ultimately they are also responsible as the machine is in their shop.
March 2022 by Ghala
maximum 2 good workers here. the rest are absolutely god awful and have zero regard for their customers. i feel bad for leaving this review as there are 2 workers in particular as i mentioned above that are really pleasant but the rest... awful
January 2022 by Anonymous x
maximum 2 good workers here. the rest are absolutely god awful and have zero regard for their customers. i feel bad for leaving this review as there are 2 workers in particular as i mentioned above that are really pleasant but the rest... awful
November 2021 by Christine Hughes
Reasonable prices, good selection of items. Fast and efficient delivery service. I can't fault this store.
November 2021 by ashyz__
My kids bought a smarties packet from this shop and passed it to the cashier, but then he decided to be overly sensitive and complain about them throwing it to him. He?s been there for years and has always been rude to all kids. The worker on Wednesday night at 8pm. Extremely rude and complained about my kids saying they were rude and didn?t even bother to wait until they left the store then talk about them but talked about them right in front of their face.
