March 2024 by T Jan
Didn't have my full meds when they were due then had to wait 48 hours for rest
March 2023 by Tracey Taylor
Placed order on Saturday which I understood would be picked up yesterday. Money has been taken from my account, but I have received no further contact, despite leaving a message on ?chat?, messaging via FB and emailing.AVOID!!
January 2023 by Chris Palmer (#FuelledByXpressCoffee)
DONT USE!!!Ordered, charged extra for next day that was a week ago, telephone line just says the times they are open and cuts off, emailed a dozen times!!!!!!!!!!!!!!!!!!!!Ordered elsewhere and already received, still waiting a refund from MyPharmacy
January 2023 by Charlotte Maidment
Had an issue with DPD delivery, tried to reach out to customer service for help, but they never replied. Won?t be shopping with them again.
November 2022 by L K
Horrible service received which led to me cancelling my order. They refused to process my order despite me sending in my ID details multiple times. Bear in mind my order was stuck on hold FOR OVER 2 weeks. I did not hear from them unless I reached out first! Absolutely ridiculous. Took my order to Dr Fox who processed it within a couple of hours and sent it out! Would recommend them as they seem to know what they are doing.
November 2022 by gracie
People employed here cannot read- keep asking for information given in the original consultation.Cancelled my order- do not trust them to provide legit products as customer service is so poor. wouldn't not recommend and very worried as I sent a copy of my ID.Please dont use this- scam to get ID copies.
November 2022 by Yhonny Porras Anzola
I am starting this academy so I can not tell you much about it but it seemsvery professional and courses are all weal organized. I suggest to give it a try and them make your commentYhonny Porras Anzola
November 2022 by Sharon Walsh
Worst pharmacy EVER for delivery medication, every month its never on time, sometimes can be day's, terrible customer service, use teco instead soo much better.
November 2021 by Marie McGarry
Fantasticnand fast delivery
November 2021 by Emma M
Edit: following the reply to my pharmacy below, I would like to state that's actually not true. The photo which shows their delivery attempt was at my fire escape where there is no doorbell. I had also contacted my pharmacy twice, but they stopped replying. I have contacted them now for a third time and hoping they'll actually respond this time.I paid for next day delivery, but the delivery person couldn't find my address and missed posting 2 days in a row. My pharmacy refused to then refund me, and instead said I should pay for redelivery which they suggested was around £30. Seriously disappointed
November 2021 by D Brown
Did not receive item. 3 days ago, 3 days after if was supposed to arrive, I cantact MyPharmacy informing them and asking for an update. After one day they sent me an email asking me to leave them a review on Trustpilot. After 3 days more, no delivery and no reply, AVOID!UPDATE: I have investigated further and have found that the item was received after all so I apologise and have updated the one star to three. It would have been five but as I said, my email query (using your website contact form) was ignored.
November 2021 by Lee-Tze Leong
Ordered Optrex Infected Eyedrops (which were not easy to source from many online suppliers) from their website over the New Year holiday. Despite the holiday, the delivery came super quick (far earlier than the delivery that the local pharmacy was offering), and they were lovely and friendly on the phone. Highly recommended! Thank you. :)
November 2020 by Jaycee Johnson
Absolutely fantastic service. !!
November 2020 by John Straw
Terrible. They wouldn?t admit to losing my passport ID after requesting it multiple times. After my sending it, they had to ask again for my order number. This exchange of emails happened over several days despite mypharmacy charging £7 for next day delivery.The best thing I received, several days later, was a full refund.It?s concerning to think, these people dispense drugs ?
November 2020 by Jac D
Excellent service. Great price product which I have been unable to get in any pharmacy locally. I will definitely use again rather than queueing in a store only to reach the till to find out the item I want is out of stock. Highly recommend. Order arrived next day.
