August 2025 by Karl Spence
On the back of my credit card statement, it states I can pay it in cash at any branch, so why did the cashier tell me I couldn't pay my credit card balance in cash?
May 2025 by Jainul Mallu
Very unprofessional staff they just making your problem more complicate and the way they talk with costumer it?s so rude.
Very disappointing
April 2025 by malgorzatacwiek10 GB cwiek
Wasting time, customer service is crap,long queue for help at the branch
March 2025 by Frank Kay
My Lloyds account and Banking has only lasted twelve months ! Truly sad ! Please,Please Loyds ! Pay your staff more money.
December 2024 by Toni Young
Rude, waiting times awful and don't/can't give me my money how I want it, £40 in pounds for a second hand market I go to. Only just moved to this bank-was a terrible decision.
September 2024 by Margaret Smith
Went to Blackburn yesterday as Clitheroe has now closed very unhappy with this decision. At blackburn it's very impersonal slow waited 20mins to be served they certainly don't have enough staff on tills. LLOYDS get your act together going backwards FAST
July 2024 by Fraser Russell
Went into the branch today to get a bank statement printed off. I was greeted in the line by a man that worked there. Told him I just needed a statement printing, he then took my card stick it in his little laptop and began to out loud tell me and everyone in the bank my overdraft limit and how much I was over that limit and then threatened to close my account if not rectified soon. Time for a change of banks well done.
June 2024 by Azzy A
My elderly father, who is not tech savvy got turned away from opening a bank account in branch, they told him to do it online.
April 2024 by Em
Never have banking deposit bag, always waiting in the queue for 30 minutes or more just to get more bags and always get given one or two ?because of a shortage? last time I was given coin bags. Ridiculous, I deposit 30 deposit bags a week, what is two going to achieve?
Same answer since January ?There is a shortage?
February 2024 by Mohammed Kadva
Was made to feel like a criminal with more questions than a police detective by the woman on the desk when withdrawing cash. 1 or 2 questions are fine, but asking 6-7 questions is ridiculous. She must have woken up on the wrong side of the bed or this must be her default attitude, both are highly likely. Will not move any capital to this account & will stick to the banks I currently use
December 2023 by Rehan Shaikh
Long queues and less staffs
October 2023 by Ammad Iqbal
Been waiting in the queue for 40 mins, plenty of staff around just floating whilst one lady serves who's trying to fix a broken cheque machine. Appalling system, I'd give it 0 stars if it was an option
September 2023 by Stephen Mathews
Friendly and efficient service. Were able to respond to my enquiry while I waited and with the minimum of fuss.
August 2023 by May
Never have banking deposit bag, always waiting in the queue for 30 minutes or more just to get more bags and always get given one or two ?because of a shortage? last time I was given coin bags. Ridiculous, I deposit 30 deposit bags a week, what is two going to achieve?Same answer since January ?There is a shortage?
October 2022 by Simon Tomlinson
Lovely friendly smile from the receptionist Alison.She's always so helpful.
