October 2023 by Ali Khan
My encounters with Sabiya at Boots in Blackburn have been consistently abysmal. Her customer service is shockingly poor, demonstrating a blatant disregard for customer satisfaction. On multiple occasions, I've experienced an utter lack of engagement and a rushed, dismissive attitude. It's disheartening when a staff member not only fails to address customer needs but also creates an environment that feels unwelcoming. This level of service is unacceptable and severely diminishes the reputation of Boots as a customer-friendly establishment.
September 2023 by Trelogweb
Excellent very helpful staff ?
June 2023 by asfaq shaikh
Good offer as always
June 2023 by ifsa arif
Over 11 people in the queue, horrible customer service. Server was called Adheal he was ignorant and gave no help at all. Disgusting behaviour.
June 2023 by Louise Raynor
Wish I could give a zero for the experience I've just had, Fatima is so rude not even a hello when I approached and said hello to her at the till, over charged for things and not even any eye contact she was too busy chatting to someone else!!!
May 2023 by Miya Mulla
My go to for my toiletries never disappoint. Staff friendly and helpful and stock always available. Great convenience shopping in store or picking up online orders.
May 2023 by Patti Wood
Nice staff would of been nice if staff had more training to help with questions, not staff fault.
April 2023 by Chris Wright
Always lots of choice and reasonably priced. I also managed to get a few sale items.
March 2023 by Rash Karbhari
The shop floor assistant was very good, a young boy helped to find what was needed very kindly thankyou.
February 2023 by Elena Peel
Please note that the Pharmacy Opening Hours are different to the shop hours and it's very frustrating. I have uploaded the list of hours for you.
December 2022 by Kathryn Flannagan
Very good customer service from the pharmacist thank you
December 2022 by John Scouse
I just wish they stop putting signs up saying half price but at till says full price, and when you tell them sign saying half price, they just say my till says full price, please stop confusing customer,,
August 2022 by Pretty Peculiar
Used to be good. Glad they stock elf and nyx make up now. But I've been several times in the past month or so and the shelves are ALWAYS empty!!! It's so annoying.
July 2022 by Kay Dyer
Very spacious, well stocked shelves which were clearly signed. Friendly, helpful staff.
July 2022 by Salwa Bee
Not fully stocked on everything but impeccable customer service
