August 2023 by Mag Mil
Might aswell close permanently with these stupid opening times
July 2023 by Tomas Bernotas
Its a shame i cant give them 0 star !! No help at all and will do anything to get u away of the table so they could do nothing ? no help at all , stay away as far as u can from this bank !!
January 2023 by Deborah Humphreys
Went in 3 times this morning waited ages each time to ask someone about be an ISA. Nobody was around to ask.Went to 3 other banks in Blackburn and got help straight away ended up buying an ISA elsewhere
November 2022 by shohab jalil
The lady at the reception was realy nice and very helpfull and realy acomadating
July 2022 by Neil Fell
Not happy have to travel to Blackburn to do some banking when from Accrington been with Barclays over 20 years looking at changing my bank now
July 2022 by Sam
Very difficult bank to deal with not customers service
July 2022 by MOHAMMED Alsaddouni
I would like to thank Mrs. NADINE MURPHY working at Barclays Bank in Blackburn because she works very hard and helps customers Thank you very much
July 2022 by anthony dean
Barclays Staff are unreal and disgusting worms they need go back under stone. Just disrespectful to disabled people. I wish head office just look a at Barclays comments,
June 2022 by Humaira Siddiqa
My mum had a wonderful experience with the customer service this morning, easy to talk to and done quickly.
April 2022 by Paul Skellern
If I could give a zero rating I would, never have I spoke to with such an attitude. Cash machine wouldn't take my card so I could pay in, explained my wife had tried the same earlier in the week as I was away. Only to be told in and condescending way " she this is her words, should not have my card" and then to be told they can't help me ring the number.Horrible customer service.
April 2022 by Family man
Place is a joke. Staff are ignorant. machines dont work. 30 mins wait in an empty bank to order a new card.
March 2022 by Catherine Drever
My Husband has taken has over as treasurer of a charity who banks with Barclays. It has taken two weeks to be able to contact a person who knew what they were doing, One phone call cost him £10.00 from a number he was given. The person he finally spoke to sent him paperwork he had to download which he did. The paper work was returned 24h February, still waiting for update. Checked the branch opening times, went today at 14.04 to pay in some money and cheques only to be told counters close at 14.00 every day, but didn't state this on bank opening times. This place is not fit for purpose Plus this cost £1.40 parking fee and petrol to get there, Which will have to be repeated again tomorrow.
March 2022 by Imran K
bad service in all honesty, no respect for customers unhelpful, the staff was some indian or pakistani origin and totally unwelcoming, had no answer to customer query. worst of all he was loud raising voice. I wasn't able to change my atm pin at Barclays atm in Blackburn. I walked in branch and explained the problem, instead of looking into the matter he started speaking loudly almost shouting and not really listening to me instead making his presence felt almost confronting. Despite showing him the problem by actually repeating exactly what I did to change the pin at their own ATM, he still couldn't understand the problem. Was he sleeping or something??? O my GOD....he then said show it again, then again I repeated cos he wasn't paying attention the first time. Despite showing and explaining that many times he had no clue or idea whatsoever to help ...I had to call up barclays long wait to be get throughI spit on such customer service (not literally) provided by front line staff who are wrongfully appointed and untrained just wasted so much of my time energy. The right front line staff executes a smooth service..Good bye barclays....
February 2022 by Ahmed Patel
If I had to give nothing as a star, I would? Barclays are useless, they don?t advice and can?t say nothing when you have issues with your account. They are a JOKE! Banks are meant to help you and clearly they don?t, plus when you are still a customer of theirs.
February 2022 by Ben Dixon
What bank is hardly open. They're useless. Can't do anything I need cos they're never open. Same goes with most banks I know. But it's just pathetic of them.
