July 2025 by Ben The Boss Jackson
The store i go to most, whether its a dvd player, christmas present! you think what it is? argos will always have it! order online pick up at store options endless! :) Gotta love running into my old school friend lisa who works there to
June 2025 by Asuramuni De silva
Vikki and sameer?s service much be appreciated greatly, Argos is lucky to have them as employees and to deliver their ethos !
March 2025 by Hayley
Spoke with a lovely lady called Julie who sorted out a refund over the phone after a mix up in store. Very polite and assured me everything had been processed and even sent photos to show it had been done. Great customer service. Thank you Julie.
March 2025 by Alex Monk
The customer service woman was rude and disrespectful and making out she knows my situation and she kept saying we were swearing when we wasn?t
March 2025 by Richard Moorby
Excellent and polite service.despite all competitive stores in Dunelm McDonald's, burger king and soon to open. Greggs only one local store which cannot be matched
March 2025 by Lukmaan Mahamroot
Just spoke with Julie on the phone . She was kind mannered, patient and offered excellent advice. She informed me on promotional codes which would be used in store and also information relating to gift cards. She literally has saved me a good amount of money. Thank you Julie! 5*
January 2025 by Arini Oni Suspiyanti
Unfortunately I had a disappointing experience during my visit. The worker was quite rude, didn?t greet me, and ignored me when I came to pick something up. Instead, they were busy talking with another worker and didn?t acknowledge my presence. I felt disrespected and overlooked. I hope this feedback helps improve customer service in the future.
August 2024 by Au Skylar
I recently purchased a card machine three days ago, and it turned out to be faulty. When I visited the customer service desk to request a refund, I was met with incredibly rude behavior from the staff.
The lady at the desk immediately showed impatience, asking why I needed to return the item. When I tried to explain and show her the fault, she seemed uninterested and made me feel like I was asking for something unreasonable. She didn't even ask for my receipt or my purchase date initially.
I had already spoken to the online customer service, who advised me to visit the store. I requested the lady to check the notes from my online interaction, but she ignored me and suggested contacting the supplier myself. Eventually, after a lot of back and forth, she finally asked for my receipt and realized that I was within the seven-day return period, which allows for a free return.
This experience was unnecessarily frustrating due to her poor attitude and unhelpfulness. It wasted a lot of my time, and I felt disrespected throughout the process.
June 2024 by just me
Purchase a saw advertised with a free two years Warranty and three years Registered online . 1 year two weeks it stopped working return it refused to accept the two year warranty as adviced was with them and refused bank statements as proof of purchase. Talked to Call customer service they pretended not to hear the call and because didn't have a customer number refused to engage just making banging noise in the background the cutoff after a few minutes horrible company to deal with if trying to return item under warranty .
June 2024 by Hassan Yusuf
Received excellent customer service from the lady manager to resolve my issue
May 2024 by Xambar -10
The staff is very disrespectful, especially the manager. They lie a lot to their customers when selling their goods
May 2024 by Natasher Buxton
Staff have changed a lot and not for the better need to focus on customer service for sure and realise they are there to work not a social event...
April 2024 by G G (Pingu_007)
Manager is ignorant of distance selling laws. He?s also arrogant and rude. When I called Argos customer services they confirmed I was in the right in respect the distance selling laws - you can open and you can use the products to see if they are suitable. In fact as a consumer you don?t even have to provide a reason. I arranged for Argos to collect instead and I informed him. He didn?t even have the common decency to apologise. He just stood there with a confused look on his face like a zoo animal. The worst customer service ever from this manager. When I read out the law regarding distance selling he shrugged his shoulders like moody teenager. Argos customer service have passed on my concerns for a store manager who doesn?t understand the distance selling laws. I?ve also raised a separate complaint with Sainsbury?s customer service. Having someone like that representing your brand is bad for business. Particularly in a store manager position. What a pathetic individual.
March 2024 by Rcox Qegs
Said the product has been touched and would take it back when they touched it them self we called and the lady was begin rude bad customer service wouldt be coming back again don?t recommend
March 2024 by G G (Le Chiffre)
Manager is ignorant of distance selling laws. He?s also arrogant and rude. When I called Argos customer services they confirmed I was in the right in respect the distance selling laws - you can open and you can use the products to see if they are suitable. In fact as a consumer you don?t even have to provide a reason. I arranged for Argos to collect instead and I informed him. He didn?t even have the common decency to apologise. He just stood there with a confused look on his face like a zoo animal. The worst customer service ever from this manager. When I read out the law regarding distance selling he shrugged his shoulders like moody teenager. Argos customer service have passed on my concerns for a store manager who doesn?t understand the distance selling laws. I?ve also raised a separate complaint with Sainsbury?s customer service. Having someone like that representing your brand is bad for business. Particularly in a store manager position. What a pathetic individual.
