January 2024 by Memes4Days
Got bought boxers for christmas, opened them and they were too small, never used them. 15 pound wasted on incorrect sizing. Listed as a small size for men. definitely not, small for children probably. im 5 foot 4 at 148 pounds and these boxers super tight. Im definitly not a medium size, cant refund or exchange. terrible shop and terrible customer experience.
January 2024 by A S
I visited this store yesterday staff was busy to chatting each other customer service was very bad.Staff was very rude never ever visit on this store. ?
November 2023 by Thomson sunil
Customer service is not that great.
November 2023 by Aaron Hydes
Customer service is pathetic. One girl behind the counter taking her time to do her job as the queue gets bigger, whilst other members of staff stand around like they're completely useless.
October 2023 by Mohiuddin
One of the worst customers service I ever had they are kind of rude to assistance customers never back again..
September 2023 by Jennifer Myers
Not good. I don't expect amazing customer service in a place like this but I expect at least something. Staff are too busy chatting at the other end of the store rather than actually serving a paying customer. Good luck actually buying anything here - left my items at the till and walked out! I'm sure I'm not the first and certainly won't be the last.
April 2023 by Asma Azram
Absolutely pathetic of a manager (Mo) at this branch couldn't even give me his proper name. He is very rude has no people or customer service skills everytime you walk into the branch he's stood at the front with a face on like he doesn't want to be there I have put an official complaint in about him.
December 2022 by Jozef Koman
Very poor customer service,bought a Jacket asked if I could have a refund as it was a Christmas present,yes you have 28 days to return item said the staff member.She should have notified me that you could only have a credit note,that is not the way to run a business and your staff and manager require further training.Will use my credit note but will not shop in sports direct ever again.Also the store need to retrain staff on how to speak to the general public.
November 2022 by David Bayliff
Went in for footy boots, didn't have 11s in the 3 types I was interested in :(Small feet got a good selection in 9s and below :)
August 2022 by Richard Lowe
Loud music and poor quality footwear. No staff to maintain a clean or tidy appearance.
August 2022 by John Leaver
Huge range of sports products but a not a lot of choice on football boots.
July 2022 by Chris Clark
Disgusting and makes me sick to see what this place has become since I worked for JJB in the same building. Foyer is bogging and you could probably catch TB off the the escalators. No meet and greet at the door. Customer service??! What customer service! And the store is the definition of the chaos theory.
June 2022 by Connor Poles
Says online that the store closes at 6. Get to the top of the store at 5.25 greeted by a gentlemen who proceeds to say they?re closing soon and refuses to let me in, why say you?re closed at 6 then?? Waste of my time
May 2022 by blaine higgins
Absolute disgrace of a place. Staff are nice, if you can find any, it?s like trying to find water in the desert!Be prepared for lengthy waits for assistance or even the tills. Went in for some trainers once, took 5 mins to pick them took an hour and half to get served! Oh they never have much in stock for men either.Avoid Avoid Avoid Avoid
February 2022 by Maddie Doody
Got an email at 17.20 saying my parcel was ready for collection, got there at 17.37 and the shutters was down even though it stated it closed at 18.00, and I also paid next day, which it clearly didn?t matter as the store decided to close early.
