March 2024 by natalie tyldesley
Just had excellent service from a young girl called Danielle in the Accrington branch. She was very helpful and knowledgeable when I needed advice on fish, and what to add and not to add to my tank. Nothing was too much trouble for her. Lovely girl. Thank you Danielle ?
February 2024 by Julian Briggs
Vet's for pets are very caring people, they make the visit as calming as possible for your pets
February 2024 by Justin
Popped into the store last night and spoke to Aiden at the tills about food for a puppy I plan to get.His advice was really helpful and well thought out. I will definitely be returning to the store on the future.
February 2024 by andrew shepherd
Cat food is more expensive than the supermarket
February 2024 by Geoffrey Holmes
Great store, lots of stock and selection. Staff are fantastic.
February 2024 by Nathaniel Sledden
I have kept fish for 20 years and have bred and kept siamese fighting fish for 15 years , I went in a few weeks ago and asked to purchase a male ,kept separate and asked for two females , when I got home I found in one bag the male I chose and in the other where there should have been two females there was one female and a young male , I went back to this shop and noticed in the female tank , several young males , after this I then again requested to purchase one male and two females i was told it was company policy that male and female bettas can't be sold to the same person and I shouldn't have been sold what I was the previous week , I then out of courtesy pointed out to the person who professed to be management that they had numerous juevenille males in with the females and that they should be separated he just scoffed ,this company at this location needs to seriously question who they employ
January 2024 by Peter Face
We took in a stray kitten and took it in to get a chip, which was fine and then booked it in to get neutered and paid a £50 deposit. We were keeping the cat in until it settled in, but unfortunately the cat got out the night before, and it took us a week to catch it again, we had to borrow a trap from the cat protection to catch it. We rang the vets as soon as it opened to say we had lost the cat, we were told just to rebook when we caught it. Once the cat had settled in we rang the vets to rebook only to be told we had lost our deposit and would have to pay again, as we didn't give 24 hours notice, although this is in the terms, we feel under the circumstances some allowance should of been made. £50 is a lot to lose and I don't have much time for companies who rip off their customers. Needless to say we won't be going back and we have found another vets nearby who do not take a deposit and are cheaper. We have 3 cats so Pets at Home have lost all our business because of their inflexible attitude to its customers.
January 2024 by James Allen
Was OK but now they have stopper giving vouchers off and it was good to get things a little cheaper.
January 2024 by Honest Reviews
Disappointed tbh. Purchased a bio orb a few years back and now they don't even sell the accessories. Staff ain't a clue what ceramic media is and when you ask for help finding something they say erm I don't think we sell it no more or just point you in a direction. Customer service is poor more training needed. Apart from that it's a lovely little shop. I hope stays around for years
January 2024 by Nicky Baxendale
The staff here are amazing bit pricey On fish but when been to other shops for fish pets at home know what they are doing and talking about AMAZING FROM NOW ON PETS AT HOME ALL THE WAY
December 2023 by DRITAN AGO
Very expensive just medication little cat 7 month old a simple scratch 99£ and a cream and a medication for fly
December 2023 by debs cook
Always friendly, caring considerate x
December 2023 by Chris Long
Great store, very helpful staff.Only downside is the car park could be bigger and cleaner, perhaps only struggled as went at peak time.
December 2023 by colin blades
I took my dog for a nail clip the young lady was extremely helpful
November 2023 by David Hargreaves
Ya ok little on the expensive side but have everything you need