June 2025 by Sham Ahmed
Manager called Noreen absolutely pathetic and very very unprofessional her manners were absolutely disgusting claims to be a manager and has a disgusting attitude problem I will take this matter further and report this absolutely unacceptable
April 2025 by H Li
Few days ago received nationalwide 12 million send summer gife 50 pounds , child mum boss Han 6 years member in national wide in uk , first time received 50.00 pounds gift money, child mum use 50 pounds use for one son shopping in Accrington town big tesco .
Thanks agreat
From boss Han send these messages
September 2024 by Noel Collins
Katie the Branch Manager from Nationwide Accrington was outstanding. I genuinely was going to close my Nationwide account but changed my mind after speaking with her.
She was professional, attentive, and genuinely cared about my issue.
I highly recommend her for anyone seeking excellent banking service.
August 2024 by Noel C
Katie the Branch Manager from Nationwide Accrington was outstanding. I genuinely was going to close my Nationwide account but changed my mind after speaking with her.
She was professional, attentive, and genuinely cared about my issue.
I highly recommend her for anyone seeking excellent banking service.
July 2024 by Paisley McEvoy
my grandma has been twice in the past two weeks and I have to say I?ve never heard her have such a bad experience in my life. Noreen and Andrea are so rude to her! Constantly whispering and talking badly to her! Sort it out!
May 2024 by Scott MC
Really helpful Branch Manager. Nice modern branch and good opening times.
April 2024 by Garacaius Humphreys
Nationwide lost 3 customers today due to poor handling at this branch of Ukrainian refugees.
Despite passports, Biometric Resident Permits and Official Letters to home address with individual names from the Home Office and DWP this branch still refused to open 2 new accounts for Ukrainian refugees. We left and went to Natwest who immediately opened the accounts without fuss.
Now not only have they lost 2 new accounts, but I have now withdrawn my main banking with them going forward.
What an absolute disgrace of support for the ongoing situation.
I fully welcome an investigation by them for this and to be contacted directly regarding this incredible poor service.
May 2023 by The White Lion
Nationwide lost 3 customers today due to poor handling at this branch of Ukrainian refugees.Despite passports, Biometric Resident Permits and Official Letters to home address with individual names from the Home Office and DWP this branch still refused to open 2 new accounts for Ukrainian refugees. We left and went to Natwest who immediately opened the accounts without fuss.Now not only have they lost 2 new accounts, but I have now withdrawn my main banking with them going forward.What an absolute disgrace of support for the ongoing situation.I fully welcome an investigation by them for this and to be contacted directly regarding this incredible poor service.
January 2022 by Roy Newlove
Went in to ask for a statement, was told there's a machine outside.
July 2018 by Rover Boy
All depends on which staff member serves you, most are nice, but one or two are a little passive-aggressive.
December 2017 by Mick R
All depends on which staff member serves you, most are nice, but one or two are a little passive-aggressive.
September 2017 by James Clark
Very friendly staff and a nice branch
