September 2023 by Jane Sanneh
Absolutely disgraceful pharmacy. More than 20 people in a very long queue , 5 people sitting and have been waiting for over an hour, pharmacies all around this area have closed permanently. .This CANNOT continue.
September 2023 by Susan Jennings
I waited 50 minutes in the queue yesterday. Last Saturday was as bad and I gave up. The service was appalling. Tesco is really missing a trick given the other local closures. There were 4 people working and yet no-one continuously at the till. Why can't they have one person selling, one person dealing with prescriptions and the others putting prescriptions together. There was no sense of urgency at all. No pick up on the speed despite there being over 20 people in the queue. Really disappointing Tesco. You can do better. I watched at least 10 people walk away because of the length of the queue.
September 2023 by Pam Young
Had to change to this pharmacy as mine had closed. My prescription was sent to them electronically but when I went to collect my items they were not made up ready for collection so after a long wait in a queue I had to wait again whilst they found my items and put them in a bag. Surely it would make sense to have your prescription bagged and waiting for you if your Surgery has days earlier electronically sent it. Part of my order was unavailable so they gave me an IOU and told me to call in again a couple of days later which I did only to be told I again had to join the long queue.Why? They have a window for enquiries so it would make sense to hand over the IOU there and be given the missing items there. Very badly organised!
September 2023 by robert evans
Shambolically unmanaged system. Impossible to contact by phone or online; badly managed and signed physical instore queue. I know there has been a peak in demand locally since a couple of months ago, but there has been plenty of time to increase service capacity to match this.You expect tesco to be able to manage things better. This pharmacy service is squalidly awful.
August 2023 by Norman Squires
Absolutely terrible unfortunately the pharmacy at my gp has closed so this is the nearest one to them , had my prescription sent there which I have to get monthly left over a week to go an collect when I went to pick them up they weren't ready , bearing in mind they had it for a week ? , then told they didn't have some of the tablets ,been 5 days still no word from them they said they would text an don't answer the phone, when I went in there they had 5 people behind the counter what a waste of time
August 2023 by Teresa Curry
This place is not fit for pupose , had to wait for an hour in a queue only to be told when i finally got to the counter that my repeat prescription wasn't there by an incompetent rude assistant. My prescription was there and had been sent there on 28th july by my doctors. I spent Monday morning trying to find out where my prescription was only to be told it was sent there on 28th july. Thankfully the prescription service were able to retrieve it and send it to a better choice chemist for me. Absolutely disgraceful service.
August 2023 by Maisie Wright
Woman at the counter closed the pharmacy early because she wanted an early lunch I suppose and told everyone in the queue to leave because the pharmacy is closed at 1pm. I pointed out that it wasn?t 1pm yet it was 12.55 by the time she said that plus I had been waiting before that. She clearly didn?t want to look for my prescription but looked anyway and told me to come back after they?ve had their lunch anyway because my prescription needs to be made up. I know full well what goes into making up a prescription. I worked at a pharmacy for 3 years. You transfer the items from the shelf into a bag. That?s it, there are no other steps. My pharmacy closed down so I tried this one. Awful first experience will be changing again.
March 2023 by John Corrigan
If unsure, always get fantastic service and advise from Tesco Pharmacy staff, 100%.
February 2023 by Julie Darvill
Helpful and very knowledgeable. Would recommend.
October 2022 by Nessa Eldridge
Just OK.......slow service and not terribly efficient
August 2022 by Apo 61
Waited 10 minutes. Pharmacist walked out to lunch leaving two of us in queue. Everyone is entitled to a break of course but he didn't say a word or apologise for leaving us without service. The girl behind counter started closing some shelvesand we were then told we couldnt be served what we wanted without a pharmacist. Would have taken seconds to ask both of us what did we need before he left. At best unprofessional and at worst plainly ignorant. Shame on Tesco
August 2022 by Dean Barnes
Waited 10 minutes. Pharmacist walked out to lunch leaving two of us in queue. Everyone is entitled to a break of course but he didn't say a word or apologise for leaving us without service. The girl behind counter started closing some shelvesand we were then told we couldnt be served what we wanted without a pharmacist. Would have taken seconds to ask both of us what did we need before he left. At best unprofessional and at worst plainly ignorant. Shame on Tesco
August 2022 by Big Moose
Charged £6.42 for a bottle of calpol advertised at £3.50 beware they are crooks.
July 2022 by Peter Davenport
Charged £6.42 for a bottle of calpol advertised at £3.50 beware they are crooks.
October 2021 by mdjruen bdn
Very good - ladies are always heloful
