January 2024 by philip donnelly
Perfect service very helpful staff
December 2023 by Drei Rodriguez
Very helpful staff members, and got my glasses delivered without issues.
December 2023 by Richard Shaw
I have been dealing with Specsavers Whitstable for several years now and have always found them professional and helpful. I would highly recommend them.
November 2023 by Michael A Good
Lied to about hearing aid repair said couldn?t be done. Had it repaired elsewhere and it was their brand!
October 2023 by Melanie Rogers
Whitstable Specsavers are well worth a visit. The staff are so lovely and the optician was a lovely, warm lady, with a great sense of humour who explained each test thoroughly. I never felt rushed or under pressure. Totally recommend this shop.
October 2023 by Candy Herwin
Excellent fast service after I woke up with fuzzy eye. Stella O was most efficient in diagnosing problem in eye and explained what Needed to be done Whole team were friendly and work well together Highly recommend. Good MECS clinic
October 2023 by Lorraine Bardrick
After an initial tricky start I cannot praise Tyler enough! She was very professional and ironed out a few problems with ease. I?ve been a customer for 20 years and will continue to be so.
August 2023 by James Ellison
Fantastic shop staff are so knowledgeable. Recently broke my glasses (non specsavers pair)Sara and Charlotte fixed my frames for me which was so kind of them , they always fix our kids frames with no issue.Brilliant customer service and a great team of staff, couldn't recommend more
August 2023 by Audrey Lee
Nickie worked so very hard to get my bi-focals just right. She was so patient with me, but we got there in the end and I am delighted with the result
July 2023 by Adam Skeaping
I wear specs all day, and have become very fussy about my prescription requirements. Specsavers have provided the most helpful and expert service I have experienced -- and I've visited a LOT of other opticians during the 75+ years I've worn specs.
June 2023 by Jennifer Hilleard
Always friendly and helpful. Referred me for urgent eye care and had a call from the hospital 2 hrs later.
June 2023 by Kimberley White
The staff are always very helpful. I have been using Specsavers for years and always been very happy with the service.
May 2023 by Terry ?Millwall Tel? Wiles
Great service, the lady that tested my eyes was brilliant.
April 2023 by Bex ?Betty?
Always nice staff and helpful and great service.Thankyou
March 2023 by Lucas Melella
Very dissatisfied. Two weeks have passed since I ordered my new glasses. I ordered over the phone and was told it would be a few days and that they had my frame in stock. I also was within my prescription time frame.... I paid over the phone too, £80. No receipt via text or email. I was told I'd get a call to collect. One week later, I've chased and was told it can take up to two weeks and I would get a call. Today is two weeks, still no call and no receipt of any kind.I've suffered with a migraine this week whilst trying to do my job (involves, as most report related jobs, looking at screens) and feel let down with what I was told especially at the cost to me and reputation this company presents. I've tried to call on Thursday, no answer, and today, no answer. Once I've collected my glasses, whenever that may be, I'll be unlikely to return and I hope this review helps those looking for replacement glasses and a quicker turnaround.
