September 2023 by Sevdalin Antonov
very well stocked
September 2023 by Steve Palmer
I go there almost everyday and in no way is the management terrible all the staff are nice nicely stocked
August 2023 by Bob
Excellent for yoghourt & frozen shellfish especially.
August 2023 by Bruce Miles
Small compaired to most other stores but stocked everything we required, friendly staff, no parking other than on the highstreet so it's a case of shopping then nipping to get the car and load up before the traffic warden gets you or getting a delivery
April 2023 by Md Tanjil Islam
Iceland is always a good choice for daily deals. They have very good quality products and the price is not high.
February 2023 by Kay G
Always friendly staff at the checkouts. Good range of foods and freezers clearly marked making shopping very easy.Clean and tidy.Wish Iceland stores had self checkouts too.
February 2023 by Raymond Wheeler
Nice shop for in town shopping, with some bargain prices.
January 2023 by Nathan Batchelor
Great shop well stocked
January 2023 by Sally Brown
The staff (one person in particular) are rude & obnoxious, quite young I think so possibly have no people skills & definitely need staff training. The website states the store closes at 6.30pm today so I walked over just before 5pm to be told "it's closed" I tried to tell her that the website said differently so she shouted really sarcastically "were closed !! " Supoosdley some kind of manager ! We're supposed to shop locally but who would want to when you come up against a moody rude obnoxious member of staff who's full of self impostance !Happy New Year !!!!
December 2022 by Karen Barton
I will never do a home delivery again!! Prebooked a xmas slot for 23rd December to arrive between 5 pm and 7 pm.On the day the store called to say that the slot had been overbooked and could I take delivery between 7 pm and 9 pm which I agreed to.The order did not go out for delivery until 9.15 pm and was at that stage the 9th delivery with an estimated delivery slot 9.54 pm to 10.54 pm. At 10.38 pm the driver called to say that the van had broken down and I could get my order between 3 pm and 5 pm on Christmas Eve.I had no choice but to cancel the order and now have to go to Tesco to get my shopping and hope the items are there.If I have helped out the store by amending the initial delivery time why was I not one of the first to be delivered to and when they couldn't deliver why then offer a 3 pm - 5 pm slot the following day? I understand that it is busy at Christmas but this has been a badly managed situation with no contact from Management - just a driver who was probably overworked and in a very stressful situation.
December 2022 by Geoffrey Ellway
They love us old folk!
October 2022 by Roger B Trance106
Good local store in Whitstable...
September 2022 by James Ellison
There was a lovely young lady on the till who was having problems with the till, she had been left completely alone in the shop.The lady had been pressing the bell for help for quite a long time and I had gone and knocked on the staff door a few times as a massive que had developed and the lady was clearly distressed.At this point I decided to call the store I was in and ask for someone to come and help the lady.The man in the photo eventually apeared claiming to be the assistant manager and instead of apologising for the delay, he had a problem with the fact I called the shop. He was overly agressive and had zero customer service or management skillsHe didn,t even show the girl at the till how to fix the issue he just moved her aside and did his thing.Terrible managment if he really is the assistant manager
September 2022 by Linda Pamenter
Friendly staff, good value and frozen food is good quality. Prices are still good to help with your weekly shop
June 2022 by Maureen Lee
I like shopping here but i did a home delivery went bk after an hr to gt sthing i fogot and my shopping including frozen was still sitting in baskets in front of window in the sun nt impressed but appart fr that yes nice shop
